Very good
Guests rate it highest for location, service and amenities.
8.5311Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 36 Kurmangazy Street.
- Free parkingThe property states parking on site is free for guests.
Luxurious 5-Star Experience in the Heart of Almaty
Spa Retreat and Gourmet Dining - Indulge in the elegant spa and relish gourmet cuisine at the Oregano restaurant offering traditional Kazakh dishes and international specialties.
Relaxation and Wellness - Unwind in the indoor pool, hammam, hot tub, or modern gym. Enjoy a rejuvenating massage service during your stay.
Comfortable Rooms and Top-Notch Amenities - Stay in soundproofed rooms with a dressing room, wooden flooring, flat-screen TV, and exclusive toiletries. Benefit from Wi-Fi throughout the property.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.5
Very good
Rated 8.5 out of 10 by 311 guests who stayed here.
- Cleanliness7.5
- Service9.9
- Location10.0
- Rooms7.9
- Amenities9.4
- Value5.9
- Food & drink8.0
Guests mention
Great locationFriendly staff
VASILYRussian FederationДостаточно старый
Завтрак отеля 4 звезды
AhmedSaudi Arabiaالموقع
قديم + لا يوجد شطاف في الحمام
AlexeyRussian FederationХорошее расположение отеля
Отель старый, среди ночи когда спишь может включиться свет в комнате.
VASILYRussian FederationРасположение
Мы проживали в люксе 2 взрослых, 2 ребенка.
Кровати неудобные.
Завтрак явно не на 5 звезд. 4 звезды
Номер "уставший"
AndreaCHLustig
Stil
Essen ok
ViacheslavCYНе стоит этих денег
Местоположение
Очень уставший отель , не стоит этих денег, спа не работал 3 дня, вода грязная
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
36 Kurmangazy Street, Almaty
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Dostyk Hotel
What time is check-in and check-out at The Dostyk Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Dostyk Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at The Dostyk Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Dostyk Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Dostyk Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Dostyk Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Dostyk Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Dostyk Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Dostyk Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Dostyk Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Dostyk Hotel?
36 Kurmangazy Street, Almaty.
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