The Colonnade Hotel Back Bay
Hotel, 4-star120 Huntington Avenue, Boston, Massachusetts, 02116, Boston, MA, United StatesShow on map
Top rated
Guests rate it highest for service, location and rooms.
9.0557Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at 120 Huntington Avenue, Boston, Massachusetts, 02116.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreational Amenities Enjoy a 24-hour fitness center and a seasonal outdoor pool for relaxation and exercise during your stay.
Dining and Entertainment Indulge in delicious meals at LUCIE drink + dine, unwind at the bar/lounge or poolside bar, and savor continental breakfasts daily.
Event Spaces and Services Benefit from amenities like wired internet access, a business center, and limo service, along with 13003 square feet of event space for conferences and meetings.
For a luxurious stay in Boston’s vibrant Back Bay neighborhood, book your escape at The Colonnade Hotel Back Bay.
What this place offers
- Elevator
- Fitness facilities
- ATM/banking
- Conference space
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 557 guests who stayed here.
- Cleanliness8.5
- Service9.5
- Location9.5
- Rooms9.5
- Amenities9.0
- Value9.0
- Food & drink7.5
Guests mention
Friendly staffGreat locationSpacious rooms
I1508SWkarencA brief horrible experience turned wonderful
I just competed my stay at the colonnade. I would be remiss in not expressing the service I received upon check in at this hotel. On April 4, My initial encounter with, a representative who shall remain nameless was…
309staciemTop notch customer service!
The Colonnade was filled with positive, helpful staff throughout our stay and provided an excellent environment and food for our conference experience. Bonus? The ability to tip housekeeping via Venmo (I forgot my cash)!…
porschah2026Door service
Norman was amazing, delightful and pleasant. He instantly made my day better with compliments and feeling as I am the only person in the building.
Passport262225Great location
This was a great hotel in a great location. The room was bright and airy. I love the floor to ceiling windows. Beds were comfortable. Lobby was relaxing to work in. The cafe room was a special treat.
E8177GOrobertwExcellent, I would stay there again
There were very accommodating and made our check in easy. They handled a issue we had with a third party booking our reservation. They worked with this. I highly recommend them
leogozWATERTOWN, MASSACHUSETTSI have been going to the Colonnade for years
There's a reason I've been going back to the Colonnade for many years. Between the staff the amazing rooms and location that is the place that I will always go back to.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
120 Huntington Avenue, Boston, Massachusetts, 02116, Boston, MA, United States
Guests rate the location 9.5 out of 10 — exceptional.
Top attractions
- Symphony Hall (Boston Symphony Orchestra)100 m
- Fenway Park600 m
- Copley Square (Trinity Church, Boston Public Library)700 m
- Museum of Fine Arts, Boston (MFA)800 m
- Isabella Stewart Gardner Museum1.0 km
Shopping
- Prudential Center / Prudential Tower (including Skywalk Observatory)200 m
- Newbury Street (shopping and dining)400 m
Nearby
- Back Bay Station (MBTA/Amtrak)1.1 km
Airports
- Logan International Airport (BOS)6.5 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
No children
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Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Sustainability Certifications. Property confirms they are implementing guest safety measures
Pets. Service animals are exempt from fees/restrictions
General. Gloves are available to guests
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
Pets. Pets allowed
General. Temperature checks are available to guests
General. Property is cleaned with disinfectant
General. Reservation might be required for some facilities onsite
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Pets. Pets allowed (no fees)
General. Property follows sanitization practices of SafeStay (AHLA - USA)
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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The seasonal pool will be open from June to August. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Colonnade Hotel Back Bay
What time is check-in and check-out at The Colonnade Hotel Back Bay?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Colonnade Hotel Back Bay allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at The Colonnade Hotel Back Bay?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does The Colonnade Hotel Back Bay have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Colonnade Hotel Back Bay?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Colonnade Hotel Back Bay have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at The Colonnade Hotel Back Bay?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does The Colonnade Hotel Back Bay have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Colonnade Hotel Back Bay?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Colonnade Hotel Back Bay?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Colonnade Hotel Back Bay?
120 Huntington Avenue, Boston, Massachusetts, 02116, Boston, MA.
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