Sway Hotels

Hotel, 5-starYunus Emre Mah. Kayak Tesisleri Kümeevler 2/2 Palandöken, Erzurum, TurkeyShow on map

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8.0 · Very good15 reviews

Check-in from 2:00 PMCheck-out by 12:00 PM.
Very good locationGuests rate the location 8.0 out of 10, at Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2 Palandöken.
Free parkingThe property states parking on site is free for guests.

Luxurious Amenities and Relaxation Sway Hotels in Palandoken boasts a 2500 m² spa & wellness centre, sauna, hammam, and hot tub for the ultimate relaxation experience. Let our Far Eastern staff pamper you with detox treatments at the Sway Spa Centre.

Gastronomic Delights Indulge in delectable dishes at our à la carte restaurant and unwind with a drink at the bar. Special diet menus are available upon request, ensuring a bespoke dining experience for every guest.

Convenience and Comfort From the indoor pool to the fitness facilities, Sway Hotels offers a range of amenities to enhance your stay. With a business centre for meetings and events, we cater to all your needs seamlessly.

Experience luxury and comfort at Sway Hotels. Book now for an unforgettable stay in Palandoken.

What this place offers

ATM/banking
Front desk (limited hours)
Ski-in/ski-out access
Express check-in
Billiards or pool table
Free wired internet
Snack bar/deli
Access to nearby indoor pool
Self parking (surcharge)
Offsite parking discounted rates available

Rooms

8.0

Very good

Rated 8.0 out of 10 by 15 guests who stayed here.

Cleanliness7.5
Service8.0
Location8.0
Rooms7.5
Amenities7.0
Value6.9
Food & drink7.3

Guests mention

Clean roomsFriendly staffGreat locationComfortable beds

Elvan
August 2025
Sadece kış aylarında konaklanmalı
Yücel Hasan
June 2023
Personel güler yüzlü. Hizmet çok iyi. Kahvaltıda çeşit çok fazla.
Evgeniia
February 2023
almost all god except, it is advertised as full board and it does not include alcohol at all.. it is not all-inclusive, be careful when you are booking
Igor
February 2023Family
Nice hotel, very well kept. Thanks to the management and staff! The selection of food at the restaurant is amazing. The slope and the lift is just a minute away from the ski room. The ski rental shop has a good choice of…
esmaeil
November 2021
Sway hotel feedback
It was amazing
Sandra
November 2021
Tem tudo para ser 5* mas falta serviço restauração
O hotel tem muito conforto e condições físicas, mas falha no serviço de restauração. Piscina, ginásio e quartos muito bom. No restaurante a empregada trocou os pratos e a confecção dos pratos foi muito má. Pareceu que…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2 Palandöken, Erzurum, Turkey

Guests rate the location 8.0 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM until 12:00 AM

Check-out by 12:00 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Parking. Free private parking is possible on site (reservation is not needed).

Children and extra bed policy. Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.

Internet. WiFi is available in all areas and is free of charge.

Pets. Pets are not allowed.

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A deposit may be required at the property.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Sway Hotels

What time is check-in and check-out at Sway Hotels?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Sway Hotels allow pets?

No — the property states that pets are not allowed.

Is there parking at Sway Hotels?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Sway Hotels have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Does Sway Hotels have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Sway Hotels have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Sway Hotels?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Sway Hotels?

Yunus Emre Mah. Kayak Tesisleri Kümeevler 2/2 Palandöken, Erzurum.

Other places we book in Erzurum

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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