Hotel, 5-starİbrahim Polat Cad. Palandöken / Erzurum, Erzurum, TurkeyShow on map
One of our highest-scored stays, according to its guests.
9.631ReviewsLuxurious Ski Hotel near Palandoken Mountain
Ski-In, Ski-Out Convenience: Enjoy quick access to Palandoken Mountain's ski lifts and ski lockers for a seamless skiing experience.
Relax and Unwind: Indulge in the indoor swimming pool, fitness centre, Turkish hammam, and sauna for the ultimate relaxation after a day on the slopes.
Delightful Dining Options: From the international cuisine at Doruk Restaurant to drinks by the fireplace at the Bar, and live sports at Polat Sports Bar, there's something for every palate.
9.6
Rated 9.6 out of 10 by 31 guests who stayed here.
It was our first ski holiday as sisters, we’re so glad that we made the right choice!
Everything was exceptional, the staff, location, food, hospitality, facilities….we cannot wait for our next visit!
Thank you Polat…
The staff, the facilities, the food, the location were all wonderful! Fantastic holiday 😀
One minor criticism, there is no soundproofing between rooms and a family with 3 children were next door & the babies screamed…
نشكركم على خدماتكم الرائعة، التي تفوق كونه فندقًا رائعًا يستحق سبع نجوم، وليس خمس نجوم، فندق يتميز بأقصى درجات الروعة والخدمات وكل ما هو رائع فيه، مع البرامج والفعاليات والاهتمام بالأطفال وبرامجهم، وتقديم 3 وجبات رئيسية،…
Very good hotel, with perfect staff
Очень красивый отель, вежливый персонал , отличный завтрак.
Everything was good .
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
İbrahim Polat Cad. Palandöken / Erzurum, Erzurum, Turkey
Guests rate the location 9.9 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Full-board concept includes: - Open-buffet breakfast - Nonalcoholic drinks during meals - Tea time - Ski elevators belonging to hotel - Fitness, sauna, Turkish bath and Health Club access - Free 2-way airport transfer for guests staying 3 nights or moreGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
İbrahim Polat Cad. Palandöken / Erzurum, Erzurum.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.