Sunstone Hotel
Hotel17 Lebuhraya Batu Lancang Taman Seri Damai, George Town, MalaysiaShow on map
7.3 · Good157 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.8 out of 10, at 17 Lebuhraya Batu Lancang Taman Seri Damai.
Convenient Location Located near popular attractions such as Wonderfood Museum and Penang Hill, Sunstone Hotel offers easy access to the best of George Town.
Comfortable Rooms Guests can enjoy cozy rooms with private bathrooms and city views. Stay connected with free WiFi during your stay at Sunstone Hotel.
Helpful Services Offering a 24-hour front desk, concierge service, and currency exchange, Sunstone Hotel ensures a hassle-free and comfortable stay for all guests.
To experience convenience, comfort, and excellent service, book your stay at Sunstone Hotel today.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Family rooms
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Tour desk
Rooms
7.3
Good
Rated 7.3 out of 10 by 157 guests who stayed here.
- Cleanliness6.3
- Service6.3
- Location7.8
- Rooms7.8
- Amenities6.8
- Value8.3
- Food & drink7.8
Guests mention
Good value for moneyRoom quality acceptable
NurMalaysiaCozy
Can hear others room noise
LohMalaysiaNice 💯
YAPMalaysiaConvenient location
Norsha ShazianaMalaysiaLokasi yg berdekatan dgn Lam Wah Ee Hospital, KFC, CIMB Bank, Subway di LWEH, Pasar Batu Lanchang dan byk lg kemudahan yg lain...
Flora GohMalaysiaLocation is convenient.
Rooms with view are limited and rooms without view odor not good.
ngMalaysia他有限制不能带的物品可是预定时没有告知
无法沟通
完全没有入住也无法退钱
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
17 Lebuhraya Batu Lancang Taman Seri Damai, George Town, Malaysia
Guests rate the location 7.8 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sunstone Hotel
What time is check-in and check-out at Sunstone Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sunstone Hotel allow pets?
No — the property states that pets are not allowed.
Does Sunstone Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Sunstone Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sunstone Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sunstone Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sunstone Hotel?
17 Lebuhraya Batu Lancang Taman Seri Damai, George Town.
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