5.65 reviews
- Check-in from 11:00 AMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.3 out of 10, at APV El OVALO C-11.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Features and Amenities: Take advantage of the attached winery, complimentary Wi-Fi, and concierge services for a truly upscale experience.
Dining and Socializing: Enjoy a meal at the hotel restaurant, mingle at the daily complimentary reception, or grab a bite at the snack bar/deli.
Convenience at its Best: Benefit from services like dry cleaning, a 24-hour front desk, and a multilingual staff to cater to all your needs during your stay.
Experience the epitome of luxury and convenience at Sumaq Cusco Hotel, centrally located in Cusco. Immerse yourself in the vibrant local culture and explore top attractions just a stone's throw away. Book now for an unforgettable stay!
What this place offers
- Free breakfast
- Meeting rooms
- Proposal/romance packages available
- Free WiFi
- 24-hour front desk
- Luggage storage
- Continental breakfast
- Concierge service
- Wheelchair accessible
- Gift shops or newsstand
Rooms
5.6
Guest rating
Rated 5.6 out of 10 by 5 guests who stayed here.
- Cleanliness2.2
- Service6.2
- Location7.3
- Rooms7.2
- Amenities7.2
- Value3.2
- Food & drink7.3
DennisHotel staff failed to make wake-up calls on two days (causing me to miss my scheduled tours). Also, and worse, I was over-charged for my room. I paid cash ($40) when I walked in and registered for one night. After…
Liam AllanThis hotel is very new and clean. Staff are extremely friendly and helpful.
Verified travelerHonestly I never write reviews but this one needed something said. Quite off the beaten path so to get anywhere it requires an Uber or 2km walk with nothing really conveniently close. Advertised hot water, definitely…
Verified travelerIch konnte die Buchung für ein Doppelzimmer nicht stornieren. Der chatbt konnte diese Buchung nicht finden...trotz garantierter Stornierung.
Jetzt bleibt abzuwarten, ob die Kreditkarte belastet wurde.
Lourdes BeatrizEl sistema de agua caliente no es muy amigable y podrías tener sólo agua fría si es que no entiendes las instrucciones al inicio.
No hay enchufe en el baño, no hay secadora de pelo en la habitación, hay que solicitarla a…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
APV El OVALO C-11, Cusco, Peru
Guests rate the location 7.3 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 11:00 AM until 10:00 AM
Check-out by 10:00 AM
No children
Show more
No pets
No smoking anywhere on the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sumaq Cusco Hotel
What time is check-in and check-out at Sumaq Cusco Hotel?
Check-in is from 11:00 AM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sumaq Cusco Hotel allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Sumaq Cusco Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Sumaq Cusco Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sumaq Cusco Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sumaq Cusco Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sumaq Cusco Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sumaq Cusco Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sumaq Cusco Hotel?
APV El OVALO C-11, Cusco.
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