5.448 reviews
- Check-in from 2:00 PMCheck-out by 10:30 AM.
- Fabulous locationGuests rate the location 8.9 out of 10, at 5-7 Riverside Rd.
Centrally Located Comfort Stay at Station Hotel for a comfortable accommodation in the heart of Norwich. Enjoy complimentary parking, free Wi-Fi, and daily housekeeping services.
Nearby Attractions Explore nearby attractions such as Norfolk Broads, James Stuart Garden, and Norwich Cathedral located just minutes away.
Cozy Guestrooms Indulge in your stay in one of the 17 guestrooms with modern amenities, including flat-screen TVs, private bathrooms, and electric kettles.
Book your stay at Station Hotel for a memorable experience in Norwich!
What this place offers
- Hardwood flooring in public areas
- Free WiFi
- Street parking
- Wheelchair accessible
- Multilingual staff
- Front desk (limited hours)
- Smoke-free property
- Change of towels (on request)
- Change of bed sheets (on request)
- Upper floors accessible by stairs only
Rooms
5.4
Guest rating
Rated 5.4 out of 10 by 48 guests who stayed here.
- Cleanliness3.9
- Service4.9
- Location8.9
- Rooms3.9
- Amenities2.9
- Value7.9
- Food & drink6.9
Guests mention
value for moneyclose to station
MR STEPHENvalue for money close to the station and football ground
RaniNo spoon for mixing coffee and rea with. Only 1 towel when booked for 2 people. Didn't feel safe.
adamI would advise that no human being stay in this property, I wouldn't even let my dog stay here. Very dirty and smelly. Appeared to be an asylum hotel in all honesty. Very unhelpful staff, disgusting rooms with stains…
KevinMy flight was delayed so I didn't get there until around 7pm. The door was locked, nobody answered by knocking on door or several phone calls. My cousin had been trying to contact them for days before to see if we could…
JuliaWhen I arrived, the front door was locked, there was no-one on the desk inside and it looked abandoned. A mobile number to call on the door for checkin, called it, left a message. Another number was supposed to be the…
TaraGood location, but very poor service. I wasn’t given check-in details and had to wait outside for over an hour until another guest let me in. There was no staff on duty at any point, despite the hotel claiming to have…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.
Where you’ll be
5-7 Riverside Rd, Norwich, United Kingdom
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 10:00 PM
Check-out by 10:30 AM
No children
Show more
No pets
No smoking anywhere on the property
The front desk is open daily from 10:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.
Pets. Pets not allowed
Children and extra beds. No rollaway/extra beds available
Noise policy. Noise-free rooms not guaranteed
Accessibility. No elevators
General. Professional property host/manager
Children and extra beds. No cribs (infant beds) available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Station Hotel
What time is check-in and check-out at Station Hotel?
Check-in is from 2:00 PM. Check-out is by 10:30 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Station Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Station Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Station Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Station Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Station Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Station Hotel?
5-7 Riverside Rd, Norwich.
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