Guests rate it highest for service, location and amenities.
8.65,504ReviewsHistoric Charm in the Heart of Norwich
AA Rosette Restaurant and Casual Dining Menu Indulge in exquisite dining experiences at the AA Rosette Restaurant or opt for a more laid-back meal with the Casual Dining menu, catering to all tastes.
Luxurious Rooms with Modern Amenities Experience comfort and convenience in our rooms featuring modern bathrooms, satellite TV, and tea/coffee facilities. The blend of contemporary comforts and historic charm will make your stay unforgettable.
Convenient Location and Onsite Amenities Explore the vibrant Tombland area from our centrally located hotel. Enjoy a drink at the oak-panelled Maids Head Bar or pamper yourself at the onsite beauty salon, Best Beauty. Book now for a perfect blend of history and luxury.
8.6
Rated 8.6 out of 10 by 5,504 guests who stayed here.
Location friendly helpful staff comfortable good breakfast choices
As limited movement on shower screen have to get in bath to reach controls and difficult to access to bath only control without having to go pass shower…
This was our second visit to The Maids Head Hotel, unfortunately not acknowledged on arrival. which would have been a nice touch. However, the gentleman who checked us in was friendly and professional. The hotel is…
Very average, a number of items only warm and not the easiest cut
There was only one fish item on the dinner menu and that wasn’t available !
The location is perfect and having a safe place to leave the car is a real bonus. Lovely friendly staff.
Nothing
Comfortable large bed helpful reception staff
Nice restaurant
Good position in centre of old town
There were many stairs to reach this room although I asked for a room without stairs
The worst part was that the…
Good sized room. Helpful reception. Very convenient location
Residents having to move out of the bar at 23.00 where they were comfortable & being made to sit in a soulless meeting area. This was on top of residents not…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Tombland, Norwich, United Kingdom
Guests rate the location 8.9 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
No pets
Paid parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Children/Extra Beds: Please enter requests for extra child beds and/or cots, noting the age of the child, in the comments box when booking. Group Bookings: Reservations for 6 or more rooms made under the same name and for the same arrival date will be classed as a group booking and may require a deposit or full pre-payment before the date of arrival. Please note that only dogs are allowed. A supplement of GBP 10 per pet, per night will be applied. When booking [5] rooms or more, different policies and additional supplements may apply. A deposit may be required at the property.
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Tombland, Norwich.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.