Smartr Madrid Atocha

Hotel, 4-starCalle Santa Maria, 36, Madrid, SpainShow on map

You won’t be charged yet

Check-in from 3:00 PMCheck-out by 11:00 AM.
Very good locationGuests rate the location 8.1 out of 10, at Calle Santa Maria, 36.

Convenient Amenities: Enjoy complimentary wireless internet access and make the most of tour/ticket assistance.

Featured Amenities: Take advantage of express check-out, multilingual staff, and a safe deposit box at the front desk.

Air-Conditioned Rooms: Relax in one of the 15 air-conditioned rooms with kitchens, full-sized refrigerators/freezers, and memory foam beds.

With a stay at Smartr Madrid Atocha, centrally located in Madrid, explore nearby attractions such as Plaza de Santa Ana and Prado Museum. Book now and experience comfort and convenience during your stay.

What this place offers

Elevator
Safe-deposit box at front desk
Multilingual staff
Express check-out
Smoke-free property
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Housekeeping on request
Express check-out
Free WiFi

Rooms

7.9

Good

Rated 7.9 out of 10 by 100 guests who stayed here.

Cleanliness7.5
Service8.3
Location8.1
Rooms7.8
Amenities7.2
Value6.9
Food & drink7.3

Guests mention

Great place

Yessica
March 2025
Great place
Thomas
September 2024
Terrible mess getting codes for entry. I sent all info and credit card deposit in advance. Expected codes on date of stay. No response from property. Phone turned off. No response to text. Finally Hotel. Com sent me to…
Erik
July 2024
It was a great place in a very walkable neighborhood near the subway and the Prado. They made everything easy, providing all the information we needed and answering our questions, and then leaving us to just live in the…
Rodrigo
July 2024
Totally ghetto
First thing we got as welcome greeting a set of buckets and moping set ! Then, the rooms could never be chilled due to the A/C would not work properly. The attic is right under the Madrid sun , we spent the time sweating…
Richard
June 2024
Very comfortable and large space to relax when not out exploring Madrid. A little loud on a Saturday night, but otherwise it was great!
PD
April 2024
good property
Clean and tidy 2 room apartment, comms were excellent, although had to wait until exactly the start of reservation. no option for early check in. but good overall experience.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.

Where you’ll be

Calle Santa Maria, 36, Madrid, Spain

Guests rate the location 8.1 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 01:30 AM

Check-out by 11:00 AM

Children welcome

No pets

No smoking anywhere on the property

There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property for check-in instructions. A virtual front desk provides assistance to guests. For any questions, please contact the property using the information on the booking confirmation.

Pets. Pets not allowed

Children and extra beds. No rollaway/extra beds available

Pets. No pets

Smoking. No smoking

Check-in & Check-out. Contactless check-out is available

Children and extra bed policy. Children welcome

Health & Safety. Property uses a professional cleaning service

General. Professional property host/manager

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Smartr Madrid Atocha

What time is check-in and check-out at Smartr Madrid Atocha?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Smartr Madrid Atocha allow pets?

No — the property states that pets are not allowed.

Does Smartr Madrid Atocha have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Smartr Madrid Atocha have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Smartr Madrid Atocha?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Smartr Madrid Atocha?

Calle Santa Maria, 36, Madrid.

Other places we book in Madrid

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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