Top rated
Guests rate it highest for service, location and rooms.
9.0600Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.5 out of 10, at Gornaya Street 640.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation with Stunning Views Experience the ultimate comfort at Shymbulak Hotel, nestled in the picturesque Ile-Alatau National Park. Indulge in our classical-style rooms offering breathtaking views of the town or the Medeu Valley, complete with modern amenities like flat-screen TVs and free Wi-Fi.
Convenient Ski Resort Amenities Ski enthusiasts will love our prime location next to the ski lifts, providing ski-in/ski-out access and easy storage for ski and snowboard equipment. With ski hire just 50 meters away, hitting the slopes has never been more convenient.
Relaxation and Dining Options Unwind after a day of adventure in our sauna or enjoy a delicious continental breakfast in our spacious café. Whether you're here for winter sports or exploring Almaty city center, Shymbulak Hotel offers a cozy retreat for all.
Book now for an unforgettable stay at Shymbulak Hotel!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 600 guests who stayed here.
- Cleanliness8.5
- Service10.0
- Location9.5
- Rooms9.0
- Amenities8.5
- Value8.5
- Food & drink8.5
Guests mention
Beautiful viewsHelpful staffComfortable rooms
99Saudi Arabiaلقد نالت إعجابي التجربة في جبل شمبلاك.
تميز طاقم العمل بمهنية عالية وتعاون مثمر.
أود أن أعرب عن خالص شكري وتقديري على حسن الضيافة، فقد كانت إقامة متميزة.
قائمة الإفطار كانت ثابتة وكنت أتمنى تنويع الأطباق الرئيسية. كما أن…
ВиталийKZПрекрасный вид, сложно добраться, плохая еда.
Горы и еще раз горы, потрясающая природа вокруг. Из плюсов - бассейн, купаться под небом с видом на горы - это потрясающе. Есть сауна, я не пробовал, но у людей спросом пользовалась. В местном баре были довольно вкусные…
GuidoFranceThe location is wonderful, the resort and its decoration are outstanding. Lots of care has been put into making it feel so cozy. In-shu, the girl at the reception was lovely and gave us some tips for our hikes. Smiling…
EmrullahTurkeyİnanılmaz bir deneyimdi
KamshatKZВсе отлично спасибо
KHALEDUnited Arab EmiratesAmazing location and great views from the balcony.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Gornaya Street 640, Almaty
Guests rate the location 9.5 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shymbulak Resort Hotel
What time is check-in and check-out at Shymbulak Resort Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shymbulak Resort Hotel allow pets?
No — the property states that pets are not allowed.
Does Shymbulak Resort Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Shymbulak Resort Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Shymbulak Resort Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Shymbulak Resort Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Shymbulak Resort Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shymbulak Resort Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shymbulak Resort Hotel?
Gornaya Street 640, Almaty.
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