Shintana Saya Residence
Hotel, 4-starStreet 30, Phum Veal, Sangkat Kouk Chak, Siem Reap, Siem ReapShow on map
Exceptional
One of our highest-scored stays, according to its guests.
10.0123Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Recreational Opportunities Experience luxury with an attached winery, outdoor pool, and bicycles for rent. Dining and Drinks Indulge in meals at the restaurant or 24-hour room service, and unwind at the bar/lounge or poolside bar. Featured Amenities Benefit from complimentary wireless internet, concierge services, and shuttle options.
Book now at Shintana Saya Residence to enjoy a stay in the historical district of Siem Reap, surrounded by key attractions like Pub Street and Angkor Night Market.
What this place offers
- Hiking/biking trails nearby
- Breakfast available (surcharge)
- Library
- Safe-deposit box at front desk
- Multilingual staff
- Free newspapers in lobby
- Porter/bellhop
- Express check-out
- Smoke-free property
- Express check-in
Rooms
10.0
Exceptional
Rated 10.0 out of 10 by 123 guests who stayed here.
- Cleanliness10.0
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink10.0
Guests mention
Great service
SamuelGreat service
JyotiAngkor stay
Over all an excellent place to stay while on vacation. They’ve complimentary pick up from airport along with chilled coconut water on these hot days. Very welcoming & friendly staff. Good restaurant with good menu…
si_bristolUnited KingdomBest customer experience I’ve ever had from a hotel.
Well, where do I start!
This is probably the best customer experience I’ve ever had from a hotel.
We booked a room with an airport pickup included along with 2 x 60 min massages a day.
From the moment we were greeted…
SimonWell, where do I start!
This is probably the best customer experience I’ve ever had from a hotel.
We booked a room with an airport pickup included along with 2 x 60 min massages a day.
From the moment we were greeted…
DamonWonderful small hotel. Stayed in the Royal Suite. Lovely big room with good lounge area and a spacious bathroom with rainwater shower. Pool area is a welcome oasis in the heat. Great little restaurant with a good choice…
TonyThank you for a memorable experience.
We had a wonderful stay at Shintana Saya Residence. The staff were incredibly kind, warm, and attentive—going above and beyond to make us feel truly welcome. When we arrived, they were all there to greet us with genuine…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap, Siem Reap
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
No children
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No pets
No smoking anywhere on the property
Pets. Pets not allowed
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
Pets. Service animals not allowed
Transportation. Car recommended
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
Accessibility. No elevators
General. Individually-wrapped food options are available
General. Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Property follows sanitization practices of Safe Travels (WTTC - Global)
General. Property is cleaned with disinfectant
General. Individually-wrapped food options are available through room service
General. Social distancing measures are in place
General. Professional property host/manager
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Shield between guests and staff in main contact areas
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A car is recommended for transportation to and from this property. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shintana Saya Residence
What time is check-in and check-out at Shintana Saya Residence?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shintana Saya Residence allow pets?
No — the property states that pets are not allowed.
Is there parking at Shintana Saya Residence?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Shintana Saya Residence have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Shintana Saya Residence?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Shintana Saya Residence have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Shintana Saya Residence have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Shintana Saya Residence?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shintana Saya Residence?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shintana Saya Residence?
Street 30, Phum Veal, Sangkat Kouk Chak, Siem Reap, Siem Reap.
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