The Moon Residence & Spa
Hotel, 4-starOld Market Area, St. 267, Vihear Chen Village, Siem ReapShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.61,615Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at Old Market Area, St. 267, Vihear Chen Village.
- Free parkingThe property states parking on site is free for guests.
Conveniently Located Oasis in Siem Reap
Prime Location: Just a 10-minute stroll to City Center, Pub Street, and Night Market, with easy access to Angkor Wat temple and Siem Reap airport.
Abundant Amenities: Enjoy 24-hour front desk service, tour arrangements, ticketing, laundry, massage, Apsara dinner show, and cooking classes. Free WiFi available throughout.
Relaxation & Dining: Unwind by the spacious salt-water pool with a swim-up bar, and dine at the on-site restaurant for breakfast, lunch, and dinner.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- 24-hour front desk
- Restaurant
- Room service
Rooms
9.6
Exceptional
Rated 9.6 out of 10 by 1,615 guests who stayed here.
- Cleanliness8.8
- Service9.7
- Location10.0
- Rooms9.2
- Amenities9.7
- Value9.7
- Food & drink9.7
Guests mention
Friendly and helpful staffGreat locationClean accommodationsExcellent amenitiesGood value for money
thaoFranceTrès beau séjour de 5 jours en famille
Très bel établissement proche du centre de Siem Reap (7 minutes à pied). A 15 min des temples d’Angkor en voiture.
Nous avons profité de la piscine et de la restauration.
C’était plutôt agréable de pouvoir se prélasser…
AdrienFranceNous reviendrons
Tout était parfait
Rien
DimitriFrancePas cher, mais déçu
Pas cher
J'avais réservé un lit double + un lit pour un enfant. Mais il n'avait pas que des chambres avec 2 lits simple, ou 1 lit double. La proposition de rajouter un petit lit ou un matelas dans la chambre n'était pas…
PeterNew ZealandWill be back
Staff were great, everything was as per advertising
Hard to find fault
pascales560TRAPPETO, PROVINCE OF PALERMO, SICILYNice hotel AND tour!!!
We took a family tour of four temples (arranged by the hotel the night before—so thoughtful!) with Lucky—‘Lucky-English Tour Guide’. It was a truly memorable experience. We had to get up early, but it was definitely…
SavannahUnited StatesWas by far the best hotel I’ve ever stayed in
Everything. The staff were so incredibly kind. The room was exceptionally clean and beautiful. The whole hotel felt serene compared to the noise outside. The location was perfect.
Nothing
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Old Market Area, St. 267, Vihear Chen Village, Siem Reap
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about The Moon Residence & Spa
What time is check-in and check-out at The Moon Residence & Spa?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does The Moon Residence & Spa allow pets?
No — the property states that pets are not allowed.
Is there parking at The Moon Residence & Spa?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does The Moon Residence & Spa have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at The Moon Residence & Spa?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does The Moon Residence & Spa have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does The Moon Residence & Spa have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at The Moon Residence & Spa?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book The Moon Residence & Spa?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is The Moon Residence & Spa?
Old Market Area, St. 267, Vihear Chen Village, Siem Reap.
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