Shining Central Hotel & Spa

Hotel, 5-star20B Lo Su, Hoan Kiem, Hanoi, Viet NamShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 10.0 out of 10, at 20B Lo Su, Hoan Kiem.
Parking on siteAvailable at a charge the property sets.

Luxurious Accommodation

Shining Central Hotel & Spa in Hanoi offers 4-star air-conditioned rooms with modern amenities including a fitness center, free WiFi, and a terrace. Each room is equipped with a flat-screen TV, private bathroom, and safety deposit box. Some rooms even feature balconies and city views, providing guests with a comfortable and enjoyable stay.

Delightful Dining Options

Guests can start their day with a delicious breakfast buffet offering continental and Asian choices. The hotel also has a bar where visitors can unwind and enjoy a refreshing drink after a day of exploring the city.

What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service

Rooms

9.5

Exceptional

Rated 9.5 out of 10 by 4,054 guests who stayed here.

Cleanliness9.2
Service10.0
Location10.0
Rooms9.0
Amenities9.0
Value9.0
Food & drink9.8

Guests mention

Excellent location in the old townExceptional, helpful and friendly staff (multiple mentions and named employees)Great breakfast and good dinner optionsComfortable beds and clean roomsWelcoming touches on arrival (fruit juice, hot towels)Guests willing to return and recommend the hotel

KenAustralia
September 2026Solo traveller
Fantastic Location, Friendly attentive staffs. Beautiful hotel
Extremely friendly Staffs, Beautiful comfortable Accomadation. Great buffet and ideal location
Nothing
DanielUnited Kingdom
September 2026Solo traveller
Great facilities, friendly staff and overall enjoyable stay
SharonIsrael
September 2026Family
Great hotel!!
The hotel was great
Good breakfast, good place near the lage
The service was great!!
Very recommended!!
jean-philippeUnited States
September 2026Couple
Amazing
Very clean and kind ppl
Nothing
Marvin Ka SinCanada
September 2026Couple
Shining Central is super convenient and all the staff that work there are attentive and caring of you during your stay.
Very attentive and caring staff. They’re very responsive and helpful to your needs and questions!
BonnieAustralia
September 2026Group
Great staff, great location, great service.
Staff were very friendly and helpful and made our trip a lot more smooth. Restaurants was great with lots of food options, and the hotel is in a very central location which made it convenient to go to restaurants and…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.

Where you’ll be

20B Lo Su, Hoan Kiem, Hanoi, Viet Nam

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Shining Central Hotel & Spa

What time is check-in and check-out at Shining Central Hotel & Spa?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Shining Central Hotel & Spa allow pets?

No — the property states that pets are not allowed.

Is there parking at Shining Central Hotel & Spa?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Shining Central Hotel & Spa have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Shining Central Hotel & Spa?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Shining Central Hotel & Spa have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Shining Central Hotel & Spa?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Shining Central Hotel & Spa?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Shining Central Hotel & Spa?

20B Lo Su, Hoan Kiem, Hanoi.

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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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