Sheraton Xi'an Hotel
Hotel, 5-starNo. 262 Feng Hao East Road, Xi'an, ChinaShow on map
Fabulous
Guests rate it highest for service, cleanliness and rooms.
8.750Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.1 out of 10, at No. 262 Feng Hao East Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Sheraton Xi’an Hotel offers air-conditioned rooms with flat-screen TVs, quality bedding, and modern amenities. Enjoy a comfortable stay with a minibar, tea/coffee facilities, and en suite bathrooms with free toiletries.
Wellness and Recreation Indulge in relaxation at the spa, stay active at the fitness center, or challenge friends to a game of table tennis. With ample meeting spaces and banquet facilities, this hotel is perfect for both leisure and business travelers.
Culinary Delights Savor international cuisine at Sheraton Food Street and Gate West Restaurant, or try authentic Chinese dishes at Tang Yuan Restaurant. For a more casual setting, enjoy snacks at Marco Polo Lounge. Book your stay now to experience the best of Xi’an at Sheraton Hotel Xian.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 50 guests who stayed here.
- Cleanliness9.1
- Service9.6
- Location8.1
- Rooms9.1
- Amenities8.1
- Value9.0
- Food & drink7.6
Guests mention
Friendly staffClean rooms
SiddiquiFrancePersonnel et propreté impeccables, mais chambre vieillissante pour un 5 étoiles
Personnel très accueillant et serviable, chambre d'une propreté exemplaire, literie confortable et superbe vue. Mention spéciale à l'équipe de nettoyage ! Les plats servis en chambre sont également excellents.
Déçu par…
OliyaTJВ целом все отлично!
Завтрак да, понравился.
Запах
LIChina餐厅服务人员不灵活培训不是特别到位，家人中暑需要冰袋或者是否有冰矿泉水或者冰块盛放容易想降温，两次都无视🙄还有早餐孩子没吃完的小面包不想浪费（知道自助餐不外带，但是本着不浪费的原则询问）需要塑料袋拿一下，工作人员表情仿佛我们想占便宜似的挺无
前台和大唐迎宾都不错有问题能及时反馈解决
设施房间老旧，空调半夜异响声音太大影响睡眠
ANTALKZОчень комфортно, чисто, тихо.
Вежливый и гостеприимный персонал (быстро реагируют на любой вопрос и просьбу). Чистота номера и отличный сервис на высоком уровне. Супер завтрак, вплоть до мороженного и фруктов. Тишина и комфорт.
АлександровичRussian FederationВсе понравилось, только не рабоатл бассейн и вчером поздно негде было перекусить
Не весь персонал уверенно говорит по английский, по русский разумеется никто не говорит, нет комнаты для багажа, или персонал о ней не…
PierreBelgiumZeker een aanrader
Service was goed en personeel vriendelijk
En je kon heel de dag door inde lounge drinken krijgen
Van 5 uur in de namiddag eten krijgen was in de prijs in begrepen
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
No. 262 Feng Hao East Road, Xi'an, China
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Kids under 3 years old can enjoy free breakfast; kids between 3 and 12 years old enjoy breakfast at half price; older kids or adults are charged at full price for breakfast. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sheraton Xi'an Hotel
What time is check-in and check-out at Sheraton Xi'an Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sheraton Xi'an Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Sheraton Xi'an Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Sheraton Xi'an Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Sheraton Xi'an Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sheraton Xi'an Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sheraton Xi'an Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sheraton Xi'an Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sheraton Xi'an Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sheraton Xi'an Hotel?
No. 262 Feng Hao East Road, Xi'an.
Other places we book in Xi'an
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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