8.3 · Very good1,750 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.9 out of 10, at 150 Albert Street.
- Parking on siteAvailable at a charge the property sets.
Prime Location near Attractions Located in downtown Ottawa, Ontario, the Sheraton Ottawa Hotel offers easy access to Parliament Hill and ByWard Market, making it the perfect choice for exploring the city's key attractions.
Relaxing Facilities and Comfortable Accommodation Unwind at the indoor pool and fitness center, or retreat to a smoke-free guestroom with a cozy bed after a day of sightseeing. The hotel's focus on comfort ensures a relaxing stay for all guests.
Delicious Dining Options Indulge in a delectable a la carte breakfast at The Carleton Grill, or savor a lunch buffet. Enjoy a cup of Starbucks coffee at the coffee bar, or head to Sasha's Bar for a light meal and refreshing beverages.
Book your stay at Sheraton Ottawa Hotel for a memorable and convenient experience in the heart of the city.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Business center
Rooms
8.3
Very good
Rated 8.3 out of 10 by 1,750 guests who stayed here.
- Cleanliness7.9
- Service8.9
- Location8.9
- Rooms7.9
- Amenities8.4
- Value8.4
- Food & drink7.9
Guests mention
Great serviceExcellent locationSpacious rooms
Anthony SallaudCanadaParfait pour notre séjour de visite d'Ottawa
L'emplacement est parfait pour visiter Ottawa. Le personnel est attentionné
MarziaItalyOttima posizione
Posizione perfetta per girare Ottawa che comunque è una città piccolina e si può girare tutto a piedi. Hotel letteralmente a 6 minuti massimo dai principali punti di attrazione del centro. Camera molto ampia e spaziosa.…
FabioItalyPessima accoglienza, pessima disponibilità e poca pulizia
Posizione e colazione (anche se non a buffet) ma eccellente e con piatti abbondanti, peccato pero che fosse incluso solo un po di latte freddo, caffe americano e succo d’arancia (il resto dovevi pagartelo…)
Personale per…
OSKAR EDUARDOColombiaDe manera abusiva cargaron a mi habitación la supuesta permanencia de un huésped adulto adicional en nuestra habitación, lo cual nunca ocurrió. El descuento lo hicieron abusivamente del depósito exigido por la tarjeta de…
scmcardosoPortugalLocalização, simpatia dos funcionários e limpeza
O pequeno-almoço (incluído) era à carta
MarjaNLMooie dagen in Ottawa
Goede locatie, servicegericht en attent personeel, goed ontbijt
Nvt
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
150 Albert Street, Ottawa, Canada
Guests rate the location 8.9 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
The credit card used at the time of the booking must be presented by the cardholder at check-in. Due to renovations hotel indoor pool is currently out of service until further noticeIn the event of an early departure, the property will charge you the full amount for your stay. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sheraton Ottawa Hotel
What time is check-in and check-out at Sheraton Ottawa Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sheraton Ottawa Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Sheraton Ottawa Hotel?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Sheraton Ottawa Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sheraton Ottawa Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sheraton Ottawa Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sheraton Ottawa Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sheraton Ottawa Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sheraton Ottawa Hotel?
150 Albert Street, Ottawa.
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Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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