Hotel, 4-star123 Metcalfe Street, Ottawa, Ontario, K1P 5L9, Ottawa, CanadaShow on map
Guests rate it highest for location, food and service.
9.2255ReviewsUpscale Hotel in the Heart of Ottawa Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Enjoy a meal at Cocotte or take advantage of the hotel's room service. Full breakfasts are served on weekdays and weekends for a fee. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Meetings and Events The hotel has 6 meeting rooms available. Comfortable Rooms with Premium Amenities Relax in one of the 108 air-conditioned rooms featuring minibars and flat-screen TVs. Stay connected with complimentary wireless internet and enjoy cable programming. Your pillowtop bed comes with down comforters and premium bedding. Explore Ottawa's Attractions Experience famous landmarks just minutes away, including Parliament Hill and Confederation Park. Book now for a luxurious stay at The Metcalfe Hotel.
9.2
Rated 9.2 out of 10 by 255 guests who stayed here.
Great central location. Excellent and helpful staff. Clean room.
Les oreillers n’étaient pas très confortable
I was impressed with the hotel during my stay. I had a really great experience and would definitely return here next time I visit Ottawa.
Very happy with our stay at the Metcalfe. We were travelling as a group and had two rooms. Both were clean, well stocked with amenities and well maintained. We needed extra water and coffee and the front desk assisted us…
Great stay!
Great staff and delicious breakfast
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated March 2026.
123 Metcalfe Street, Ottawa, Ontario, K1P 5L9, Ottawa, Canada
Guests rate the location 9.9 out of 10 — exceptional.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 4:00 PM until anytime
Check-out by 12:00 PM
No children
Pets allowed on request; charges may apply
No smoking anywhere on the property
Front desk staff will greet guests on arrival at the property.
Pets. Service animals are exempt from fees/restrictions
Children and extra beds. No rollaway/extra beds available
Check-in & Check-out. Contactless check-out is available
Guest type. Essential workers only - NO
Pets. Pets allowed
Guest type. LGBTQ friendly
General. Professional property host/manager
Pets. Service animals are allowed
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Up to 3 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Contactless check-out is available. This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
123 Metcalfe Street, Ottawa, Ontario, K1P 5L9, Ottawa.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.