Shangri-La Sydney
Hotel, 5-star176 Cumberland Street, Sydney, AustraliaShow on map
Fabulous
Guests rate it highest for location, amenities and service.
8.713,410Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 176 Cumberland Street.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodations with Stunning Views Experience waking up to unparalleled views of iconic Sydney landmarks like the Opera House and Harbour Bridge. The Shangri-La Hotel offers lavish rooms with marble bathrooms, free Wi-Fi, and plush amenities for a truly indulgent stay.
Relaxation and Wellness Amenities Unwind and rejuvenate at the CHI, The Spa with a variety of body treatments and massages in private spa suites. Take advantage of the hotel's hot tub, sauna, and sun deck to enhance your relaxation experience.
Culinary Delights and Entertainment Indulge in exquisite dining at the award-winning Altitude Restaurant overlooking the harbour. End your day with creative cocktails at the Blu Bar on 36, offering breathtaking views of the city skyline. Book your stay now to immerse yourself in luxury at the Shangri-La Sydney.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.7
Fabulous
Rated 8.7 out of 10 by 13,410 guests who stayed here.
- Cleanliness7.8
- Service9.3
- Location10.0
- Rooms8.3
- Amenities10.0
- Value8.8
- Food & drink6.8
Guests mention
Good locationBeautiful views
SharonAustraliaUpgrade to our room with Opera house views, beautiful rooms and all staff were polite yet welcoming. Great location of hotel
Breakfast time at 10am was absolutely crazy & chaotic.......probably unavoidable but it wasn't…
SarahAustraliaStaff were wonderful and beds comfortable
Foxtel wasn't working for awhile so had to call for help at 11pm
AnthonyNew ZealandA slightly dated hotel, but the service which was exceptional made up for that
JodieAustraliaEverything was lovely we were made feel so welcome by all the lovely staff
View from the room was spectacular, the staff were very friendly and always helpful
SimoneAustraliaExcellent apart from the rip of for drinks
Clean, lovely staff
The cost of a baileys is atrocious! We paid $70 for two Baileys that were only about 40 mls each.
DanielleAustraliaExceptional
We paid a small fee for a room upgrade to include a view and we were not disappointed. I think for about $20 extra we had a view of the Opera House. Coincidentally, Vivid Sydney was on, so we had a view of the light show…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
176 Cumberland Street, Sydney, Australia
Guests rate the location 10.0 out of 10 — exceptional.
Top attractions
- The Rocks (historic district)100 m
- Museum of Contemporary Art Australia (MCA)200 m
- Sydney Harbour Bridge500 m
- Sydney Opera House600 m
- Darling Harbour1.4 km
Nearby
- Circular Quay station200 m
Nature
- Royal Botanic Garden Sydney800 m
- Taronga Zoo2.4 km
- Bondi Beach6.8 km
Airports
- Sydney Kingsford Smith Airport (SYD)8.5 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shangri-La Sydney
What time is check-in and check-out at Shangri-La Sydney?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shangri-La Sydney allow pets?
No — the property states that pets are not allowed.
Is there parking at Shangri-La Sydney?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Shangri-La Sydney have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Shangri-La Sydney?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Shangri-La Sydney have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Shangri-La Sydney?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Shangri-La Sydney have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Shangri-La Sydney?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shangri-La Sydney?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shangri-La Sydney?
176 Cumberland Street, Sydney.
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