Shangri-La Mactan, Cebu
Resort, 5-starPunta Engaño Road, Lapu-Lapu City, Cebu, Mactan, PhilippinesShow on map
Top rated
Guests rate it highest for service, location and amenities.
9.02,587Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at Punta Engaño Road, Lapu-Lapu City, Cebu.
- Free parkingThe property states parking on site is free for guests.
Luxurious Beach Escape with Plentiful Amenities
Exquisite Dining Options Indulge in a culinary journey with 9 dining choices, including fresh seafood at Cowrie Cove, Italian cuisine at Acqua, and Cantonese delights at Tea of Spring. Enjoy international buffets at Tides and unwind with cocktails at the hotel's 5 bars and lounges.
CHI - The Spa and Recreation Relax and rejuvenate at CHI, one of Asia's largest spas, offering a variety of massages and beauty treatments in private villas. Stay active at the well-equipped gym and tennis courts for a refreshing workout experience.
Spacious Rooms with Stunning Views Experience comfort in air-conditioned rooms with private balconies overlooking the Mactan Sea and lush gardens. Choose from an exclusive pillow menu, enjoy a minibar, and unwind with cable/satellite TV. Ocean Wing rooms offer a separate entrance and picturesque sunrise views.
What this place offers
- Fitness facilities
- WiFi available
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 2,587 guests who stayed here.
- Cleanliness8.4
- Service9.9
- Location9.4
- Rooms8.3
- Amenities9.4
- Value8.8
- Food & drink8.4
Guests mention
Engaging staffGreat location
Karie ShayneUnited KingdomThe receptionist was attentive and helpful with an impressive receiving area.
Dinner buffet was delicious and worth the money.
Room was bit outdated and noisy but it didnt affect the cool and relaxing ambience I…
RUDIGERUnited StatesWunderbar
Great breakfast,many choices,nice beach
Nothing
AhmadiJapanThank you for accommodating us.
I loved everything about this hotel. From the spacious and clean rooms to the excellent 24-hour room service, everything was wonderful. The restaurants were amazing as well, and both breakfast and dinner were delicious.…
royrocksQAexcellent stay
could use a renovation. hallway carpets were a bit old and looked untidy. for the price you pay, should look better
HsiehTW整體很舒適
員工面帶笑容，友善、禮貌、有耐心。
浴缸漏水
BlesseldaUnited StatesExcellent stay from start to finish! ✨ The hotel was beautiful, the room was clean and comfortable, and the service was
Clean and comfortable
None
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
Punta Engaño Road, Lapu-Lapu City, Cebu, Mactan, Philippines
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shangri-La Mactan, Cebu
What time is check-in and check-out at Shangri-La Mactan, Cebu?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shangri-La Mactan, Cebu allow pets?
No — the property states that pets are not allowed.
Is there parking at Shangri-La Mactan, Cebu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Shangri-La Mactan, Cebu have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Shangri-La Mactan, Cebu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Shangri-La Mactan, Cebu?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Shangri-La Mactan, Cebu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Shangri-La Mactan, Cebu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shangri-La Mactan, Cebu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shangri-La Mactan, Cebu?
Punta Engaño Road, Lapu-Lapu City, Cebu, Mactan.
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