Exceptional
One of our highest-scored stays, according to its guests.
9.8390Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at 9 Binjiang Dong Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation with Stunning Views Shangri-La Chengdu, situated by Jinjiang River, offers well-equipped guest rooms with city views. Each room features elegant decor and modern amenities, providing a comfortable and luxurious stay.
World-Class Facilities for Relaxation and Recreation Guests can indulge in a luxurious body massage at CHI, The Spa, or unwind at the modern gym, tennis court, and swimming pool. Whether you seek relaxation or activity, the hotel caters to all your needs.
Culinary Delights for Every Palate With multiple dining options including local Sichuan, Cantonese, and international cuisine, Shangri-La Chengdu ensures a delightful culinary experience. From traditional dishes to European fare, there's something to satisfy every craving.
Experience luxury, comfort, and exceptional service at Shangri-La Hotel, Chengdu. Book your stay now for an unforgettable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 390 guests who stayed here.
- Cleanliness8.9
- Service10.0
- Location9.9
- Rooms9.9
- Amenities9.9
- Value9.9
- Food & drink9.9
Guests mention
Exceptional serviceGreat locationSpacious roomsDelicious food
L000000Russian FederationУ нас был номер с потрясающим видом на набережную и мост. Завтрак был разнообразный и вкусный, много блюд, есть европейская кухня. Ароматный эспрессо, правильной прожарки. К сожалению не успели воспользоваться…
GaetanoItalyPosizione strategica per visitare Chengdu. Quartiere vivace anche alla sera
Piscina, buffet della colazione, camera spaziosa
Un po’ old style ma una garanzia
ОльгаRussian FederationПровели в отеле несколько дней всей семьёй — и впечатления остались самые тёплые! Локация просто отличная: рядом набереж
Практически все
Такого нет
gabrieleUnited KingdomA wonderful stay made even more memorable by the warm hospitality and genuine care of the staff.
We had a wonderful stay, and one of the highlights was the daily buffet, which offered a great variety of dishes and particularly good choices of meat. We really enjoyed having such a wide selection available every day.…
TheerapholUnited KingdomEverything was excellent.
None.
Travel KsbscomboUnited KingdomLives up to it's name
What's not there to like about the Shangri-La.
Mr. Vagrent Fu (Assistant Front office Manager) was excellent in his assistance to us.
The breakfast was sumptuous, the spa was v good and even while the security was…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
9 Binjiang Dong Road, Chengdu, China
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Guests are required to show a valid government-issued ID card or passport upon check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Shangri-La Chengdu
What time is check-in and check-out at Shangri-La Chengdu?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Shangri-La Chengdu allow pets?
No — the property states that pets are not allowed.
Is there parking at Shangri-La Chengdu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Shangri-La Chengdu have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Shangri-La Chengdu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Shangri-La Chengdu?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Shangri-La Chengdu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Shangri-La Chengdu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Shangri-La Chengdu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Shangri-La Chengdu?
9 Binjiang Dong Road, Chengdu.
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