JW Marriott Hotel Chengdu
Hotel, 5-starNo.19 Dongyu Street, Chengdu, ChinaShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.8307Reviews- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at No.19 Dongyu Street.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Experience comfort and elegance at JW Marriott Hotel Chengdu, where air-conditioned rooms with modern amenities await you. From a cozy bed to a flat-screen TV, we ensure a relaxing stay for all our guests.
Wellness Retreat Indulge in ultimate relaxation at our wellness area, featuring a sauna and hot tub. Unwind after a long day of sightseeing or meetings and rejuvenate your mind and body in a tranquil setting.
Convenient Location Located just steps away from Tianfu Square, our hotel offers easy access to Chengdu's popular attractions. With free WiFi, concierge services, and an array of facilities, JW Marriott Hotel Chengdu is the perfect choice for your stay in the city.
Book now and elevate your Chengdu experience with us at JW Marriott Hotel Chengdu!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
Rooms
9.8
Exceptional
Rated 9.8 out of 10 by 307 guests who stayed here.
- Cleanliness9.7
- Service10.0
- Location10.0
- Rooms9.7
- Amenities9.7
- Value9.7
- Food & drink9.7
Guests mention
Excellent locationFriendly and helpful staffGreat amenitiesDelicious food
JuanSpainNo están a la altura de la firma
Habitación bonita y buena ubicación
No pusieron en habitación de 2 cuando éramos 3… no era sofá cama era sofá normal… y no nos solucionaron el problema… creo que siendo un Marriott no hay que estar pidiendo que nos…
DanijelaSerbiaLobby, room was big and with upgrade amenities
DR VISHALUnited KingdomEverthing expected from a 5 star chain !
Attentive staff
A big shout out to manager - Cheryl Li who took care of my daughter’s severe food allergies and helped her navigate the menu , making special meals to cater to her !
The night staff seemed sparse and not…
Ruth AnnUnited Statesit was fantastic!
i loved the staff and the breakfast buffet!
i wished they had full length mirror in the rooms
Marcia OliveiraBrazilHospedagem recomendada
O hotel era muito bom e bem localizado. Café da manhã bom, no padrão chinês. Quarto grande e banheiro limpo.
Dificuldade de comunicação.
AndrewUnited KingdomGreat hotel, great location.
Great hotel, staff were good especially the bar staff. Check in and out went seamlessly.
Room was lovely and comfortable. Would have liked the option of English breakfast tea and flat white coffee.
The lifts and lack…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
No.19 Dongyu Street, Chengdu, China
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that the ISPA located on the tenth floor of the hotel will be temporarily closed from February 16th to February 18th, 2026. The indoor heated swimming pool will be open from 10:00 to 22:00 daily. Normal operations will resume on February 19th. We sincerely apologize for any inconvenience this may cause.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about JW Marriott Hotel Chengdu
What time is check-in and check-out at JW Marriott Hotel Chengdu?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does JW Marriott Hotel Chengdu allow pets?
No — the property states that pets are not allowed.
Is there parking at JW Marriott Hotel Chengdu?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does JW Marriott Hotel Chengdu have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at JW Marriott Hotel Chengdu?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does JW Marriott Hotel Chengdu have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at JW Marriott Hotel Chengdu?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does JW Marriott Hotel Chengdu have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at JW Marriott Hotel Chengdu?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book JW Marriott Hotel Chengdu?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is JW Marriott Hotel Chengdu?
No.19 Dongyu Street, Chengdu.
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