Chalet, 4-starNiseko Hirafu 2 Jyo 1 Cho-me 9-1, Kutchan, JapanShow on map
6.0 · Pleasant1 reviews
Relaxing Stay at Full-Service Chalet with Spa
Luxurious Amenities Indulge in massages at the full-service spa, enjoy the cozy fireplace in the lobby, and stay connected with complimentary Wi-Fi.
Convenient Features Ski storage, express check-in/out, and a ski shuttle for easy access to slopes.
Comfortable Accommodations The chalet offers a private balcony, well-equipped kitchen, flat-screen TV, and a spacious bathroom. Perfect for a serene mountain retreat.
6.0
Rated 6.0 out of 10 by 1 guests who stayed here.
The place itself is stunning. Absolutely loved it. We unfortunately had some miscommunication with Elite Havens themselves.
Would definitely stay at this property again and would give Elite Havens another chance as this…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Niseko Hirafu 2 Jyo 1 Cho-me 9-1, Kutchan, Japan
Guests rate the location 8.1 out of 10 — very good.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 3:00 PM until 06:00 PM
Check-out by 10:00 AM
No children
No pets
No smoking anywhere on the property
Pets. Pets not allowed
General. Individually-wrapped food options are available for dinner
Sustainability Certifications. Property confirms they are implementing guest safety measures
General. Individually-wrapped food options are available for breakfast
General. Individually-wrapped food options are available for lunch
Check-in & Check-out. Contactless check-out is available
General. Guests are provided with free hand sanitizer
General. Staff temperature checks are conducted regularly
General. Masks are available to guests
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Individually-wrapped food options are available
General. Staff wears personal protective equipment
General. Temperature checks are available to guests
General. Property follows sanitization practices of Safe Travels (WTTC - Global)
General. Property is cleaned with disinfectant
General. Social distancing measures are in place
General. Professional property host/manager
General. Protective clothing is available to guests
Check-in & Check-out. Contactless check-in is available
Sustainability Certifications. Property confirms they are implementing enhanced cleaning measures
General. Commonly-touched surfaces are cleaned with disinfectant
General. Unicode Support true
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — internet access is listed among the property's facilities.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Niseko Hirafu 2 Jyo 1 Cho-me 9-1, Kutchan.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.