Places to stay San Cristóbal de Las Casas

Sereno Hotel

Hotel, 4-starAv. 16 de Septiembre #22, Centro, San Cristóbal de Las Casas, MexicoShow on map

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Or book it by phone —(888) 789-8585

Top rated

Guests rate it highest for location, cleanliness and service.

9.0118Reviews

Check-in from 3:00 PMCheck-out by 12:00 PM.
Superb locationGuests rate the location 9.3 out of 10, at Av. 16 de Septiembre #22, Centro.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodation with Top-notch Amenities

Located just 200 metres from the iconic San Cristobal Cathedral, Sereno Art Hotel provides a sophisticated retreat with a fitness centre, garden, and shared lounge. Indulge in the convenience of free private parking and stay connected with complimentary WiFi throughout the 4-star property.

Elegant Rooms and Exceptional Service

Each room at Sereno Art Hotel is elegantly furnished, featuring a patio with garden views, a flat-screen TV, and a private bathroom stocked with premium toiletries. Enjoy the convenience of room service, a concierge, and tour assistance for a seamless stay.

What this place offers

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Family rooms
Garden
Luggage storage
Express check-in/check-out
Airport shuttle

Rooms

9.0

Top rated

Rated 9.0 out of 10 by 118 guests who stayed here.

Cleanliness9.3
Service9.3
Location9.3
Rooms8.8
Amenities8.3
Value8.8
Food & drink8.8

Guests mention

Fantastic locationAttentive serviceComfortable rooms

VictorUnited States
September 2026Family
Beautiful
The privacy, security and safety. Everything was in walking distance to see historic town.
No coffee bar.
REBECASpain
August 2026Couple
Está decorado con muy buen gusto y visualmente es muy llamativo de lo bonito que es. El personal es imposible que sea más agradable y resolutivo.
Es súper ruidoso.
KatharinaGermany
August 2026Solo traveller
Seguro bonito
No puedo decir nada malo ni positivo sobre el hotel porque por cupo me hospedaron en el de al lado (Hotel Casa del Alma).
XAVIERFrance
August 2026Family
L’ambiance dans le patio. Grandes chambres.
Petite salle de bain.
DriesBelgium
July 2026Couple
Mooi hotel met goede liggen maar nog enkele werkpuntjes
De ligging van de locatie was heel goed. Vlak bij het centrum en omliggende bars en restaurants. Als verrassing voor onze honeymoon kregen we een heerlijk stuk taart cadeau. We kwamen aan om 8u smorgens en mits kleine…
Enrique AndresMexico
March 2026Couple
La ubicación
Las instalaciones No estan muy bien, se metía mucho aire por las puertas, queríamos descansar y hay un tragaluz que desde las 6 de la mañana te impedía seguir durmiendk

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Av. 16 de Septiembre #22, Centro, San Cristóbal de Las Casas, Mexico

Guests rate the location 9.3 out of 10 — superb.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 07:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

A deposit may be required at the property.

What we’d check for you here

Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Sereno Hotel

What time is check-in and check-out at Sereno Hotel?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Sereno Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Sereno Hotel?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Sereno Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

How do I book Sereno Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Sereno Hotel?

Av. 16 de Septiembre #22, Centro, San Cristóbal de Las Casas.

Other places we book in San Cristóbal de Las Casas

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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