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San Cristóbal de Las Casas

Places to stay/San Cristóbal de Las Casas

Casa Lum

Hotel, 4-starReal de Guadalupe #30, Centro, San Cristóbal de Las Casas, MexicoShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

9.8184Reviews
  • Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
  • Exceptional locationGuests rate the location 10.0 out of 10, at Real de Guadalupe #30, Centro.
  • Free parkingThe property states parking on site is free for guests.

Luxurious Accommodations Casa Lum Hotel Eco Chic in San Cristóbal de Las Casas offers elegantly designed rooms equipped with modern amenities like flat-screen TVs and comfortable sofas. The private bathrooms are stocked with complimentary toiletries for a relaxing stay.

Convenient Facilities Guests can enjoy a range of facilities including a restaurant, bar, and business center. The 24-hour front desk ensures a seamless experience while the garden and terrace provide serene spots to unwind. Additionally, amenities like a snack bar, gift shop, and tour desk cater to every need.

Prime Location Situated near iconic landmarks such as San Cristobal Cathedral and Central Plaza & Park, Casa Lum Hotel Eco Chic is the perfect base for exploring the city. With free WiFi and parking, this eco-friendly hotel is a top choice for travelers. Book now for an unforgettable stay!

What this place offers

  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace

Rooms

9.8

Exceptional

Rated 9.8 out of 10 by 184 guests who stayed here.

  • Cleanliness9.5
  • Service10.0
  • Location10.0
  • Rooms10.0
  • Amenities9.5
  • Value10.0
  • Food & drink9.5

Guests mention

Great locationFriendly staffBeautiful aesthetics
  • paolamarzullo91Italy

    ·August 2026·Couple

    Ottimo soggiorno!

    Struttura in ottima posizione, curata e molto pulita.

    Ottima colazione alla carta e grande attenzione a eventuali esigenze alimentari.

    Camera comoda e spaziosa, dotata di ogni confort. Letto comodo.

    Personale gentile…

  • WendyMexico

    ·August 2026·Couple

    Beautiful place

  • ciroItaly

    ·August 2026·Family

    Very pleasure stay in top location

    The most best located hotel in SanCris,very clean and confortable

    The only think i don’t understana is why we have to pay as extra the choosen of milf in stand of te or coffee..is obvuois children can’t drink both of…

  • CarlosMexico

    ·August 2026·Solo traveller

    Excelencia en todos sentidos. Muchas gracias

  • DavidSpain

    ·August 2026·Family

    Una buena eleccion en San Cristobal, falta mejorar la relacion calidad-precio.

    Hotel con estetica muy cuidada y bonita.

    Ubicacion immejorable and la calle peatonal principal.

    La comida del restaurante no tiene mucha diversidad y es muy regular.

    No todo el personal es simpatico, sobretodo en el…

  • EranIsrael

    ·June 2026·Solo traveller

    עזרה בארגון הסעה לשדה התעופה והזמנת טיולים

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Real de Guadalupe #30, Centro, San Cristóbal de Las Casas, Mexico

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 03:00 PM

Check-out by 12:00 PM

Children welcome

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No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Show more

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

What we’d check for you here

  • That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
  • That the desk is staffed when you land, and that the room is held past cut-off.
  • Whether there is room for a pickup, a trailer or a van, not just a car.
  • Whether breakfast is in the rate or added at checkout, and what time it runs.
  • Whether the rate moves for your dates, and what it includes.
  • What the property actually charges at the desk on top of the rate.

Questions about Casa Lum

What time is check-in and check-out at Casa Lum?

Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Casa Lum allow pets?

No — the property states that pets are not allowed.

Is there parking at Casa Lum?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Casa Lum?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Casa Lum have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Casa Lum have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Casa Lum?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Casa Lum?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Casa Lum?

Real de Guadalupe #30, Centro, San Cristóbal de Las Casas.

Other places we book in San Cristóbal de Las Casas

Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.

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