Guests rate it highest for location, service and cleanliness.
8.7353ReviewsLuxurious Beachfront Location Located on the stunning white sandy beach of Shanzu, Serena Beach Hotel & Spa offers breathtaking views of the Indian Ocean. Indulge in beachside dining and relax by the outdoor pool in lush tropical gardens.
Elegant Swahili-Style Rooms Experience comfort in spacious, air-conditioned rooms adorned with Swahili-style décor and cozy mosquito net-covered beds. Enjoy modern amenities like a TV, minibar, and a private bathroom in each room.
Dining and Leisure Experiences Savor a variety of cuisines at indoor and outdoor restaurants and bars, some featuring live music. Unwind with room service or a cocktail on your private balcony. Start your day with breakfast in the garden terrace.
Immerse yourself in outdoor activities like volleyball, windsurfing, and yachting. Complete your day with a relaxing massage at Maisha Spa. Benefit from free Wi-Fi, parking, and airport shuttle services for a seamless stay.
8.7
Rated 8.7 out of 10 by 353 guests who stayed here.
Gorgeous place, calm and relaxing.
It was a bit confusing to find my room but got it after a few walks.
The food is sumptous ,the open sand beach walks and the friendly staff and support services like taxis.
A few days of rain made it impossible to enjoy beach days out
Het personeel is top, echt stuk voor stuk toppers, dikke pluim aan het management
Eigenlijk niks aan te merken
It is close to the beach and the pool area is nice.
Food is a buffet with a wide selection
When we arrived we where out in a room near a running generator which was loud, we did change rooms which was quieter and nearer…
Breakfast was good, Didn't like the location
A little crowded and the à la carte restaurant is not nice
Toller Service, alles sind sehr aufmerksam und höflich. Es ist grundsätzlich eine schöne Anlage, aber jedenfalls mein Zimmer ist völlig veraltet, es ist kein Standard mehr für das Geld.
Bin fast das Thema, dass ich…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Shanzu, Mombasa, Kenya
Guests rate the location 9.3 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until 06:00 PM
Check-out by 11:00 AM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Shanzu, Mombasa.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.