Hotel, 4-starShanzu Beach, Mombasa, Mombasa County, 90352, Mombasa, KenyaShow on map
Guests rate it highest for cleanliness, service and location.
9.0104ReviewsLuxurious Spa and Recreational Amenities Indulge in massages and facials at the full-service spa, relax at the private beach, and enjoy outdoor tennis and a health club.
Dining Options and Entertainment Choose from 3 restaurants, 24-hour room service, a coffee shop/cafe, and vibrant bars. Wind down in the arcade/game room or lounge by the pool.
Convenience and Comfort Experience complimentary Wi-Fi, concierge services, and a business center. Unwind in individually decorated rooms with premium bedding and enjoy the complimentary buffet breakfast.
Book your stay at Serena Beach Resort and Spa now for a lavish seaside retreat near top attractions in Mombasa!
9.0
Rated 9.0 out of 10 by 104 guests who stayed here.
Great place for a coastal Kenya vacay. Loved everything about it
Family friendly and excellent people skills by staff
Lovely. Overlooks the ocean. Nice rooms
This is a lovely property. I think you need more food options on site, such as a nice coffee shop, and 2 other cuisine
The staff are the best. They provide exceptional service. Only issue is with the food. Prefer more variety and also only buffet like other resorts.
(1) We were disappointed with the airport pick-up service we booked several weeks in advance, which never materialised, especially as we had been travelling internationally for the preceeding 3 days. Thankfully a local…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Shanzu Beach, Mombasa, Mombasa County, 90352, Mombasa, Kenya
Guests rate the location 9.3 out of 10 — superb.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM until 06:00 PM
Check-out by 10:00 AM
No children
No pets
Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals not allowed
Check-in & Check-out. Contactless check-out is available
General. Cashless transactions are available
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Children and extra beds. No cribs (infant beds) available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions.Contactless check-in and contactless check-out are available. A deposit may be required at the property.
Check-in is from 2:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Shanzu Beach, Mombasa, Mombasa County, 90352, Mombasa.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.