Top rated
Guests rate it highest for location, service and food.
9.0676Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Plaza Isidro Ayora 100.
- Free parkingThe property states parking on site is free for guests.
Scenic Views of Cascada de la Virgen Cascade Experience breathtaking views of the Cascada de la Virgen Cascade right from your room at Sangay Spa Hotel. The large windows allow natural light to fill the room, creating a serene and relaxing atmosphere.
Luxurious Amenities for Ultimate Relaxation Indulge in the Turkish bath, hot tub, or games room at Sangay Spa Hotel for a truly rejuvenating experience. Whether you prefer a leisurely game of table tennis or a friendly match of basketball, there are activities for everyone to enjoy.
Convenient Location and Free Parking Located just 400 meters from Baños de Agua Santa Basilica and 800 meters from the bus terminal, Sangay Spa Hotel offers both convenience and accessibility. With free Wi-Fi, cable TV, and on-site parking, your stay will be hassle-free and enjoyable.
Book your stay at Sangay Spa Hotel now for a memorable and relaxing experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 676 guests who stayed here.
- Cleanliness8.3
- Service9.8
- Location9.8
- Rooms8.3
- Amenities8.8
- Value8.3
- Food & drink9.3
Guests mention
Friendly staffGreat locationDelicious breakfastGood amenities
NicoleECDESCANSO
virginiaECRegular
La atención de el personal.
La cabaña, no es lo que esperaba.
JohnUnited StatesThe buffet breakfast was great
Nothing
freireECel desayudo excelente, el hotel en general muy bien
PaulECExcelente
Si
Todo estuvo ok
CorralesECEl desayuno magnífico, aunque no se porqué han retirado la nata del menú.
La ubicación es excelente.
La temperatura de la piscina debe ser unos dos grados más alta para que los niños especialmente y viejos puedan…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Plaza Isidro Ayora 100, Baños
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 11:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Sangay Spa Hotel
What time is check-in and check-out at Sangay Spa Hotel?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Sangay Spa Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Sangay Spa Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Sangay Spa Hotel have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Sangay Spa Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Sangay Spa Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Sangay Spa Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Sangay Spa Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Sangay Spa Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Sangay Spa Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Sangay Spa Hotel?
Plaza Isidro Ayora 100, Baños.
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