7.7 · Good75 reviews
- Check-in from 2:00 PMCheck-out by 12:30 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Very good locationGuests rate the location 8.3 out of 10, at Ambato y Pasaje Herrera.
- Free parkingThe property states parking on site is free for guests.
Charming Verona-inspired Hotel Design: Step into a world of elegance and charm at Donde Marcelo, where the architecture is reminiscent of Verona palaces. The hotel offers a unique blend of modern comfort and classic sophistication, creating a truly memorable stay.
Breathtaking Views and Comfortable Accommodation: Experience the beauty of Baños Hot Springs from the bright and spacious rooms, featuring large windows with stunning views of the Volcano and the city. Relax in the cozy seating areas and on the parquet floors, ensuring a restful night's sleep.
Gourmet Dining and Relaxation Options: Indulge in a delicious continental breakfast with organic fruits, savor regional dishes at the on-site restaurant, and enjoy drinks on the terrace overlooking the city. Unwind with a rejuvenating massage or stroll through the peaceful garden for a tranquil escape.
Book your stay at Hotel Donde Marcelo and immerse yourself in luxury and comfort amidst the picturesque surroundings.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Terrace
- Family rooms
Rooms
7.7
Good
Rated 7.7 out of 10 by 75 guests who stayed here.
- Cleanliness7.8
- Service7.3
- Location8.3
- Rooms7.8
- Amenities7.5
- Value7.3
- Food & drink8.3
Guests mention
Great locationGood breakfast
AndyECLa estructura y la limpieza
No incluye desayuno por el precio es muy caro para ser un servicio así
StefanoECMuy buena ubicación, y la habitación estaba muy cómoda
No pudimos bañarnos ya que tenían un daño en la tubería.
VeronicaNLGoed
De locatie is heel goed
KarlaECMuy bien ubicado, a una cuadra de la Catedral
El baño guardaba mal olor
AndresECBien ubicado y cerca a todo. Estaba limpio y tenia un sillón cómodo.
MorochoECLa tranquilidad para descansar, la recepción excelente 👌 y la ubicación donde se encuentra es muy buena
Solo un sofá que causaba mucho ruido y el acceso al garaje un poco complicado.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Ambato y Pasaje Herrera, Baños
Guests rate the location 8.3 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 12:00 AM
Check-out by 12:30 PM
Children welcome
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No pets
Free parking on site
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Donde Marcelo
What time is check-in and check-out at Hotel Donde Marcelo?
Check-in is from 2:00 PM. Check-out is by 12:30 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Donde Marcelo allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Donde Marcelo?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Hotel Donde Marcelo?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Donde Marcelo have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Donde Marcelo?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Donde Marcelo have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Donde Marcelo?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Donde Marcelo?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Donde Marcelo?
Ambato y Pasaje Herrera, Baños.
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