Saddle Ridge by Jackson Mountain Rentals
Cabin, 4-star816 High Mountain Way, Gatlinburg, Tennessee, 37738, Gatlinburg, TN, United StatesShow on map
2.02 reviews
- Check-in from 4:00 PMCheck-out by 10:00 AM.
- Very good locationGuests rate the location 8.0 out of 10, at 816 High Mountain Way, Gatlinburg, Tennessee, 37738.
Recreational Amenities: Unwind and have fun with our outdoor pool, spa tub, and fitness center. For indoor entertainment, enjoy our arcade/game room and barbecue grills.
Cozy Cabin Stay: Relax in our uniquely decorated cabin with a fireplace, private balcony/patio, and a fully-equipped kitchen. Stay connected with free Wi-Fi and cable TV for entertainment.
Convenient Location: Close to top attractions such as Ripley's Aquarium and Great Smoky Mountains National Park, enjoy being next to a golf course for additional leisure activities. Book now for an unforgettable experience!
What this place offers
- Arcade/game room
- Swimming pool
- Wheelchair accessible
- Hiking/biking trails nearby
- Smoke-free property
- Billiards or pool table
- Parking (limited spaces)
- Access to nearby outdoor pool
- Free self parking
- Shared/communal pool
Rooms
2.0
Guest rating
Rated 2.0 out of 10 by 2 guests who stayed here.
- Cleanliness8.0
- Service8.0
- Location8.0
- Rooms8.0
- Amenities8.0
- Value8.0
- Food & drink8.0
Guests mention
Perfect sizeGreat viewClean and quiet community
BelindaPerfect size, great view, very clean and quiet community.
JamieNeeds some major repairs
Keypad locking front door couldnt get in with code. Had to call a few numbers at 11pm to be able to enter. Wasnt able to enter until after midnight. Alarm system is faulty and felt unsafe leaving the house. Light bulbs…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2025.
Where you’ll be
816 High Mountain Way, Gatlinburg, Tennessee, 37738, Gatlinburg, TN, United States
Guests rate the location 8.0 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM until 12:00 AM
Check-out by 10:00 AM
Children welcome
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Pets allowed on request; charges may apply
No smoking anywhere on the property
There is no front desk at this property. The check-in location differs from the property location. Check-in location: [at the property]. Guests will receive an email 7 days before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.
Pets. Service animals are exempt from fees/restrictions
Smoking. No smoking
Pets. Pets welcome
Check-in & Check-out. Contactless check-out is available
Pets. Pets cannot be left unattended
Accessibility. No elevators
Pets. Pet max weight (per pet) in kg is 11
Pets. Pets allowed
Children and extra bed policy. Children welcome
Health & Safety. Property uses a professional cleaning service
General. Professional property host/manager
Check-in & Check-out. Contactless check-in is available
Pets. Pets allowed (no fees)
Pets. Pet max weight (per pet) in lb is 25
Pets. Maximum number of pets per room 1
Pets. Only dogs are allowed
Pets. Service animals are allowed
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Enjoy a range of recreational amenities, including a water park, an outdoor pool, and a hot tub. Additional features at this cabin include complimentary wireless internet access and an arcade/game room.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Saddle Ridge by Jackson Mountain Rentals
What time is check-in and check-out at Saddle Ridge by Jackson Mountain Rentals?
Check-in is from 4:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Saddle Ridge by Jackson Mountain Rentals allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Saddle Ridge by Jackson Mountain Rentals?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Saddle Ridge by Jackson Mountain Rentals have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Saddle Ridge by Jackson Mountain Rentals have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Saddle Ridge by Jackson Mountain Rentals?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Saddle Ridge by Jackson Mountain Rentals?
816 High Mountain Way, Gatlinburg, Tennessee, 37738, Gatlinburg, TN.
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