Greystone Lodge on the River
Hotel, 4-star559 Parkway, Gatlinburg, TN, United StatesShow on map
Fabulous
Guests rate it highest for service, location and amenities.
8.96,325Reviews- Check-in from 4:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.4 out of 10, at 559 Parkway.
- Free parkingThe property states parking on site is free for guests.
Scenic Riverside Accommodation Nestled in Gatlinburg, just steps away from Ripley's Aquarium of the Smokies, Greystone Lodge on the River is a picturesque retreat offering a seasonal outdoor pool, complimentary parking, and a well-equipped fitness center.
Convenient Amenities Guests can enjoy the convenience of a 24-hour front desk, a business center, and complimentary high-speed WiFi throughout the property. The non-smoking rooms feature cozy beds, flat-screen TVs, and refreshing air conditioning, with some rooms boasting a relaxing seating area for added comfort.
Nearby Attractions Explore nearby entertainment options such as The Grand Majestic Theater and Country Tonite Theatre, both within a short drive from the lodge. For travelers, the McGhee Tyson Airport is conveniently located just 69 km away.
Ready to experience a tranquil riverside getaway? Book your stay at Greystone Lodge on the River today!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Business center
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 6,325 guests who stayed here.
- Cleanliness8.7
- Service9.4
- Location9.4
- Rooms8.4
- Amenities8.9
- Value8.9
- Food & drink8.0
Guests mention
Convenient locationFriendly staffClean rooms
BradUnited StatesGreat place to stay.
Great location and good free breakfast.
LauraUnited StatesWe loved the location. Close to alot of stuff
KarenUnited StatesWas very disappointed when we arrived because it didn’t look anything like we had imagined from the photos.
Location was convenient
Needs updating. Parking was over crowded.
Creek view is very deceiving from website.
MeryemUnited StatesI like everything!!! Clean room, walking distance to the sky park and anakesta. They have also balcony that you can see small river ❤️
Nothing
CrystalUnited StatesIt is in the middle of everything, short walks to destination and very clean
AngelUnited StatesGREYSTONE LODGE ON THE RIVER
I love the view of the river, the location, the cleanliness, the fact that its walking distance to local restaurants and attractions.
Can't complain about anything.. other than the normal hotel things.. breakfast is only…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
559 Parkway, Gatlinburg, TN, United States
Guests rate the location 9.4 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Greystone Lodge on the River guarantees one parking spot per room. No trailers, campers, or RVs are permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Greystone Lodge on the River
What time is check-in and check-out at Greystone Lodge on the River?
Check-in is from 4:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Greystone Lodge on the River allow pets?
No — the property states that pets are not allowed.
Is there parking at Greystone Lodge on the River?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Greystone Lodge on the River have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Greystone Lodge on the River have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Greystone Lodge on the River?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Greystone Lodge on the River have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Greystone Lodge on the River?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Greystone Lodge on the River?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Greystone Lodge on the River?
559 Parkway, Gatlinburg, TN.
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