Ruby Gold Coast By Serain
Hotel9 Norfolk Avenue, Gold Coast, AustraliaShow on map
7.1 · Good1,556 reviews
- Check-in from 3:00 PMCheck-out by 10:00 AM.
- Very good locationGuests rate the location 8.1 out of 10, at 9 Norfolk Avenue.
- Free parkingThe property states parking on site is free for guests.
Luxurious Sustainable Aparthotel in Gold Coast
Modern Amenities: Enjoy air-conditioned rooms with free WiFi, a fully equipped kitchen, flat-screen TV, and a balcony overlooking the city.
Relaxation and Leisure: Unwind by the outdoor swimming pool, sauna, or take in the stunning views from the terrace.
Convenience and Comfort: Benefit from full-day security, free private parking, and a garden with BBQ facilities.
What this place offers
- Offsite parking discounted rates available
- Parking
- Non-smoking rooms
- Air conditioning
- Swimming pool
- Terrace
- Family rooms
- BBQ facilities
- Lift / Elevator
- Sauna
Rooms
7.1
Good
Rated 7.1 out of 10 by 1,556 guests who stayed here.
- Cleanliness6.1
- Service7.6
- Location8.1
- Rooms7.1
- Amenities6.6
- Value6.1
- Food & drink8.1
Guests mention
Good locationComfortable accommodations
BimalaAustraliaThe location and view was great
KierynAustraliaWon’t come again
The view thanks it
Everything apart from the view
TaylaAustraliaGreat stay would definitely stay again
I like everything about it. The apartment was nice and cozy, have everything you need to accommodate your needs, communication with host was great and very nice
ReneeAustraliaThe washing machine didn’t work. There were no staff on site and all communication with staff was done via message and e
RoxzanneAustraliaNice apartment but needs some TLC
Clean, facilities were good
Hole in the wall at the bottom of the stairs, blind were torn, window blinds strings were broke.
Information for bin shoot is incorrect
DylanAustraliaMid
I liked the view from the room
the rules set by the owner where annoying, the drive way into the under ground parking is too steep and damaged my car, the elevators took a very long time and were frequently stopping, the…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
9 Norfolk Avenue, Gold Coast, Australia
Guests rate the location 8.1 out of 10 — very good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 10:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Parking. Free private parking is possible on site (reservation is not needed).
Internet. WiFi is available in all areas and is free of charge.
Children and extra bed policy. Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. People no matter the age stay for AUD 50 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets. Pets are not allowed.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Ruby Gold Coast By Serain
What time is check-in and check-out at Ruby Gold Coast By Serain?
Check-in is from 3:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Ruby Gold Coast By Serain allow pets?
No — the property states that pets are not allowed.
Is there parking at Ruby Gold Coast By Serain?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does Ruby Gold Coast By Serain have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Does Ruby Gold Coast By Serain have Wi-Fi?
Yes — internet access is listed among the property's facilities.
How do I book Ruby Gold Coast By Serain?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Ruby Gold Coast By Serain?
9 Norfolk Avenue, Gold Coast.
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