Royal Palace Hotel

Hotel, 3-starZhansugurov av., 178, AlmatyShow on map

You won’t be charged yet

Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
Very good locationGuests rate the location 8.3 out of 10, at Zhansugurov av., 178.
Free parkingThe property states parking on site is free for guests.

Luxurious Accommodation Indulge in spacious rooms at the Royal Palace Hotel, featuring elegant floral patterns and large windows that create a bright atmosphere. Enjoy modern amenities such as air conditioning and flat-screen TVs for a comfortable stay.

Culinary Delights Satisfy your cravings with a wide range of European meals served at the hotel's 24-hour restaurant. Whether it's a hearty breakfast, a leisurely lunch, or a romantic dinner, the Royal Palace ensures a delightful dining experience for all guests.

Convenient Location Located just a 10-minute drive from Almaty International Airport, the Royal Palace Hotel offers convenience for travelers. Explore the city easily with Almaty city centre only 6 km away and Almaty 1 Train Station just 3 km away.

Experience luxury, convenience, and exceptional service at the Royal Palace Hotel. Book your stay now!

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator

Rooms

7.6

Good

Rated 7.6 out of 10 by 438 guests who stayed here.

Cleanliness5.7
Service8.7
Location8.3
Rooms7.2
Amenities8.2
Value8.7
Food & drink6.2

Guests mention

Friendly staffGood locationValue for money

EkaterinaRussian Federation
September 2026Couple
Ранее заселение, конечно, с доп оплатой
Не работал лифт, при заселении в номер, не было горячей воды, после завтрака отравились. В континентальном завтраке свежими были только яйца и бекон, огурцы, картофель, были явно…
TadUnited States
August 2026Family
Not a quiet and comfortable stay
Air conditioner failed and the room was very hot. Also, there was construction activity and noise outside which made it impossible to sleep
FirozIndia
June 2026Solo traveller
bed experience
Service zoro
SOELIndia
June 2026Solo traveller
Stay was very poor.. even they did not provide breakfast. No service
Nothing
Nothing
İlhamiTurkey
June 2026Solo traveller
Otel temizdi
Odada ketil, çay ve su yoktu il
АкылбаеваKZ
March 2026Solo traveller
Останавливаюсь в этом отеле уже третий раз. Очень приятно возвращаться в место, где всё продумано до мелочей и где действительно ценят своих гостей. Номера всегда чистые, уютные и комфортные, уборка проводится регулярно…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Zhansugurov av., 178, Almaty

Guests rate the location 8.3 out of 10 — very good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 2:00 PM

Check-out by 12:00 PM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Royal Palace Hotel

What time is check-in and check-out at Royal Palace Hotel?

Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Royal Palace Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Royal Palace Hotel?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Is breakfast included at Royal Palace Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Royal Palace Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Royal Palace Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Royal Palace Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Royal Palace Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Royal Palace Hotel?

Zhansugurov av., 178, Almaty.

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