7.0 · Good3 reviews
- Check-in from 12:30 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.7 out of 10.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Experience the charm of Almaty at the Rim Grand Hotel, where comfort meets convenience in the heart of the Alatau District.
Comfortable Accommodations Relax in one of our 17 air-conditioned rooms, each featuring minibar, Smart television, and a private balcony that invites you to unwind with a view.
Dining Delight Savor the flavors of our breakfast served daily, or enjoy a refreshing drink at our cozy bar/lounge. The on-site restaurant offers a delightful dining experience to satisfy your culinary cravings.
Unmatched Convenience Enjoy complimentary Wi-Fi, a 24-hour front desk, and free self-parking, ensuring a seamless stay. Need transportation? Our airport shuttle is available for your convenience.
What this place offers
- Free breakfast
- Free WiFi
- 24-hour front desk
- Luggage storage
- Designated smoking area
- Wheelchair accessible
- Free breakfast
- Snack bar/deli
- Free self parking
- Airport transportation - pickup (surcharge)
Rooms
7.0
Good
Rated 7.0 out of 10 by 3 guests who stayed here.
- Cleanliness4.7
- Service7.2
- Location7.7
- Rooms7.7
- Amenities7.7
- Value6.7
- Food & drink7.7
Guests mention
Clean and responsive staffHelpful service
yasminHad to argue with staff for toilet paper and fresh towels.
Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also.
yasminDid not use spa. Staff gave few bath towels and toilet paper. Had to argue with staff for these items. Eventually we bought our own supplies.
VicarThe staff are very responsive and helpful and the hotel is very clean.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Almaty
Guests rate the location 7.7 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:30 PM until 02:00 PM
Check-out by 12:00 PM
Children welcome
Show more
Pets allowed on request; charges may apply
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Rim Grand Hotel
What time is check-in and check-out at Rim Grand Hotel?
Check-in is from 12:30 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Rim Grand Hotel allow pets?
Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.
Is there parking at Rim Grand Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Rim Grand Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Rim Grand Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Rim Grand Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Rim Grand Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:30 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Rim Grand Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Rim Grand Hotel?
Almaty.
Other places we book in Almaty
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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