Places to stayPalma de Mallorca
Puro Grand Hotel
Hotel, 5-starCarrer de Montenegro, 10, Palma de Mallorca, SpainShow on map
Top rated
Guests rate it highest for location, food and service.
9.3612Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.9 out of 10, at Carrer de Montenegro, 10.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Central Location Puro Grand Hotel is ideally located in the heart of Palma de Mallorca, offering easy access to popular attractions such as Playa Ca'n Pere Antoni and Plaza Mayor.
Luxurious Amenities This 5-star hotel boasts air-conditioned rooms with modern facilities including flat-screen TVs, private bathrooms, and minibars. Guests can enjoy room service, a garden, and a bar for relaxation.
Convenience and Comfort With a 24-hour front desk and a paid airport shuttle service, Puro Grand Hotel ensures a seamless stay for guests seeking convenience and comfort in Palma de Mallorca.
Book your stay at Puro Grand Hotel now for a luxurious and hassle-free experience in Palma de Mallorca!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
Rooms
9.3
Top rated
Rated 9.3 out of 10 by 612 guests who stayed here.
- Cleanliness9.4
- Service9.6
- Location9.9
- Rooms9.0
- Amenities8.2
- Value9.0
- Food & drink9.8
Guests mention
Excellent central location within walking distance of Palma highlightsVery friendly, helpful and attentive staff with welcome touchesHigh-quality, varied breakfast and overall cleanlinessWell-presented, modern rooms for the most part
HannahUnited KingdomWould highly recommend
The location, the interiors and the food were amazing! The rooftop cabanas were a nice touch after a day of site seeing.
Nothing in particular not to like, although I felt some of the staff could have been a bit more…
AngelikaGermanywunderbar und sehr empfehlenswert
Der war total begeistert. Schöne Einrichtung, sehr gemütliches Bett, nettes Personal, super leckeres Frühstück
-
ErikNLHeerlijk!
De locatie en het personeel. De beachclub is een absolute aanrader!
SarahUnited KingdomExtremely disappointed
Location
Style
Staff weren’t very friendly or helpful
Sylvia BlightUnited KingdomIt was an excellent and relaxing long weekend break in a fabulous setting.
The hotel is a beautiful old building that has been adapted to maintain its architectural and historical charm with all the modern conveniences for guests. The location of the hotel is central to seeing some of Palma’s…
LoriUnited KingdomWe will return
The location, the friendliness of staff and were very helpful, Jakob at reception was exceptional when we checked in and gave us a real insight to make the most of our stay. Breakfast was delicious
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated August 2026.
Where you’ll be
Carrer de Montenegro, 10, Palma de Mallorca, Spain
Guests rate the location 9.9 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please note that this property can accommodate dogs, with a maximum weight of 10 kg or less, but will not accommodate other types of pets, additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Puro Grand Hotel
What time is check-in and check-out at Puro Grand Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Puro Grand Hotel allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Puro Grand Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Puro Grand Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Puro Grand Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Can I check in late at Puro Grand Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Puro Grand Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Puro Grand Hotel?
Carrer de Montenegro, 10, Palma de Mallorca.
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