Places to stayPalma de Mallorca
Portella Palma
Hotel, 5-starCarrer de la Portella 9, Palma de Mallorca, SpainShow on map
Exceptional
One of our highest-scored stays, according to its guests.
9.7155Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM.
- Exceptional locationGuests rate the location 10.0 out of 10, at Carrer de la Portella 9.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodation Portella offers elegant 5-star accommodation with modern amenities including air conditioning, satellite TV, and free WiFi. Some rooms even feature balconies with city views.
Culinary Delights Guests can indulge in a delicious buffet, à la carte, or continental breakfast each morning. The hotel's restaurant serves a variety of local and international cuisine, with options available for vegetarians, dairy-free, and kosher diets.
Wellness and Recreation Relax and rejuvenate in the in-house wellness area featuring a sauna. Guests can also explore the area with bike and car hire services, perfect for those looking to adventure around the popular cycling spots nearby.
To experience luxury, fine dining, and relaxation in the heart of Palma de Mallorca, book your stay at Portella today!
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- Restaurant
- Room service
- Business center
- Heating
- Terrace
Rooms
9.7
Exceptional
Rated 9.7 out of 10 by 155 guests who stayed here.
- Cleanliness9.7
- Service10.0
- Location10.0
- Rooms9.7
- Amenities10.0
- Value9.7
- Food & drink8.7
Guests mention
Attentive staffGreat locationBeautiful decor
PavlosCanadaBest staff. So accommodating
The comfort and how nice it was
It’s not a negative. Getting around the property since it’s in the old district is hard.
Vaishali LaraUnited StatesIncredible design, rooms, breakfast
MatildeUnited KingdomImpecable
La atención impresionante. Todos los que trabajan ahí fueron increíbles.
CarolineUnited KingdomA beautiful & calm oasis in a busy, hot city. Spacious rooms & beds and rooftop terrace is a must.
Excellent location in Palma but still quiet at night. Beautiful building that has been wonderfully restored.
Nothing we didn’t like
YousraUnited KingdomCalming
It was a sanctuary in the old city, right by the gorgeous cathedral. The staff were helpful and lovely. The decor and building itself transports you to another time. Palma at its peak.
Rouven-AlexanderGermanySuper Erlebnis, gerne wieder
Personal , Räume , Lage , Sauberkeit , Ausstattung
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Carrer de la Portella 9, Palma de Mallorca, Spain
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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In case of no-show and not staying during the first night, the totality of the nights booked will be forfeited. When booking 3 or more rooms, special cancellation policies and supplements may apply.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Portella Palma
What time is check-in and check-out at Portella Palma?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Portella Palma allow pets?
No — the property states that pets are not allowed.
Is breakfast included at Portella Palma?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Portella Palma have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Portella Palma?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Portella Palma have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
How do I book Portella Palma?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Portella Palma?
Carrer de la Portella 9, Palma de Mallorca.
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