Fabulous
Guests rate it highest for location, service and value.
8.6422Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at 2A Pines Street.
Centrally Located in Jerusalem's Historic Neighbourhoods Experience the heart of Jerusalem at Prima Palace Hotel, ideally situated near Mahane Yehuda Market and top attractions like the Old City.
Comfortable and Spacious Accommodations Relax in one of our 75 well-appointed guest rooms, designed in soothing neutral tones for a peaceful stay.
Diverse Amenities for All Guests Enjoy the inclusive atmosphere with kosher dining, Mikvot facilities, and a synagogue, catering to the needs of both Jewish and non-Jewish travelers.
Book your stay at Prima Palace Hotel for an unforgettable Jerusalem experience.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Heating
- Terrace
- Lift / Elevator
- Laundry
Rooms
8.6
Fabulous
Rated 8.6 out of 10 by 422 guests who stayed here.
- Cleanliness7.8
- Service9.3
- Location9.3
- Rooms8.3
- Amenities8.3
- Value8.9
- Food & drink8.1
Guests mention
Great locationFriendly service
גלעדIsraelכ 15 דקות נסיעה מהעיר העתיקה והמרכז.
10 דקות הליכה משער הניצחון.
מלון מפואר. נקי. בריכה פתוחה עד שעה 22 מומלץ מאוד
AlanSouth AfricaThe hotel was very central.
EvaHetenyiNLAmazing experience
Had the most amazing rest at night because the mattresses felt like sleeping on a cloud. The staff was so friendly and the breakfast was very tasty.
Everything was great.
ג'רפיIsraelמיקום מושלם, אבל....
מלון במיקום מצוין במרכז העיר קרוב לכל מקום!!
קיבלנו חדר מול המדרגות והמעלית. מצורפות תמונות.
מדובר על מעלית שבת שכל כמה דקות משמיעה קול צורם של סגירת הדלת.
לא יכולנו לישון כמעט בכלל.
כשפנינו לקבלה למחרת וגם במוצש הם…
NicholasUnited KingdomI go there whenever I am in Jerusalem. I liked the private open air patio for a first floor room.
Nothing to dislike. I was sad that guests took too much food from the delicious buffet and left food because they took…
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אילן ( עבור זאב ).Israelמיקום מעולה ליד שוק מחנה יהודה וכיכר הדווידקה.
יחס אנשוי ושרות מעל המצופה..
ארוחת בוקר טובה ועשירה.
בעיית חניה קשה באזור.
חבל שאין בריכה במלון.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
2A Pines Street, Jerusalem, Israel
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price. Please note on Saturdays and the final day of Jewish holidays, check-in is 2 hours after sunset. The property accepts guests aged 18 and above. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Prima Palace Hotel
What time is check-in and check-out at Prima Palace Hotel?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Prima Palace Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Prima Palace Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Prima Palace Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Prima Palace Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Prima Palace Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Prima Palace Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Prima Palace Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Prima Palace Hotel?
2A Pines Street, Jerusalem.
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