Waldorf Astoria Jerusalem
Hotel, 5-star26-28 Agron Street, Jerusalem, IsraelShow on map
Top rated
Guests rate it highest for location, service and rooms.
9.0488Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at 26-28 Agron Street.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Accommodations Experience the epitome of luxury at our international hotel brand in Jerusalem. Our spacious rooms and suites are elegantly designed with arched windows, chandeliers, and Italian marble bathrooms. Enjoy the comfort of custom Serta mattresses, plush robes, and exclusive bath amenities.
Fine Dining Options Indulge in a culinary journey at our three dining outlets. From refined dairy menus to gourmet meat dishes, our restaurants offer a diverse range of flavors to satisfy your palate. Don't miss the opportunity to savor craft cocktails, chef-made pastries, and afternoon tea in a sophisticated atmosphere.
Relaxation and Wellness Unwind at the only Spa Guerlain in Israel, located within our hotel. Treat yourself to rejuvenating spa treatments and massages, or simply relax in the outdoor garden terrace while enjoying refreshing cocktails. Take advantage of our 24-hour room service for a truly seamless and enjoyable stay.
Book now to elevate your Jerusalem experience with us!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
9.0
Top rated
Rated 9.0 out of 10 by 488 guests who stayed here.
- Cleanliness8.3
- Service9.8
- Location9.8
- Rooms9.3
- Amenities8.8
- Value8.8
- Food & drink7.8
Guests mention
Friendly staffGreat locationClean roomsBeautiful hotel
horzamIndonesiaMy room is dirty.
My room is dirty.
AnatIsraelנקי. מסודר
OHAYONFrancebeau batiment mais le service n'est pas au rdv
l'emplacement impeccable.
l'hotel est très beau
le petit dejeuner n'est pas bon du tout.
le service a été mauvais
ILanaIsraelמלון מדהים, מיקום מצויין
מלון נקי, חדר גדול
הכל מושלם
אין דבר כזה
AmramIsraelהגעתי למלון ברמת חמישה כוכבים עם ציפיות גבוהות בהתאם למחיר היקר והשם הבינלאומי, אך חוויתי אכזבה קשה ומפגע בטיחותי שאינו קביל.
במהלך המהלך במלון, נחבלתי ברגלי ונפצעתי כתוצאה מסרגל מתכת שהתרומם באופן מסוכן מתוך רצפת הפרקט…
OrtalIsraelחוויה נעימה למי שרוצה לנפוש ברוגע
הארוח היה מושלם! וכל הסידור והדאגה לארוחות מותאמות עבור ילד אלרגי.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
26-28 Agron Street, Jerusalem, Israel
Guests rate the location 9.8 out of 10 — exceptional.
Top attractions
- Tower of David (Citadel)600 m
- Mount of Olives (viewpoints / Garden of Gethsemane)1.6 km
- Israel Museum (Shrine of the Book)2.8 km
- Yad Vashem (Holocaust Memorial & Museum)6.0 km
Nearby
- Western Wall (Kotel)1.0 km
- Church of the Holy Sepulchre1.1 km
- Temple Mount / Dome of the Rock1.1 km
- Jerusalem–Yitzhak Navon Railway Station2.9 km
Shopping
- Mahane Yehuda Market1.5 km
Airports
- Ben Gurion Airport (TLV)43.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 12:00 AM
Check-out by 12:00 PM
Children welcome
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No pets
Non-smoking rooms available
Internet. WiFi is available in all areas and is free of charge.
Pets. Pets are not allowed.
Groups. When booking more than 9 rooms, different policies and additional supplements may apply.
Parking. Public parking is possible on site (reservation is not needed) and costs USD 15 per day.
Children and extra bed policy. Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. Children from 3 years old to 17 years old stay for free when using an available extra bed. Adults stay for US$130 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Waldorf Astoria Jerusalem
What time is check-in and check-out at Waldorf Astoria Jerusalem?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Waldorf Astoria Jerusalem allow pets?
No — the property states that pets are not allowed.
Is there parking at Waldorf Astoria Jerusalem?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Waldorf Astoria Jerusalem have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Waldorf Astoria Jerusalem?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Waldorf Astoria Jerusalem have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Waldorf Astoria Jerusalem?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Waldorf Astoria Jerusalem have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Waldorf Astoria Jerusalem?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Waldorf Astoria Jerusalem?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Waldorf Astoria Jerusalem?
26-28 Agron Street, Jerusalem.
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