Top rated
Guests rate it highest for location, service and rooms.
9.125Reviews- Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.8 out of 10, at Prim 28 * 1º DI.
Luxurious Sustainable Accommodation Surrounded by views of the inner courtyard, PRIM by Kyosai offers environmentally friendly lodging close to Catedral de Santiago. The apartment boasts a balcony, city views, 2 bedrooms, and modern amenities including a flat-screen TV and fully equipped kitchen.
Convenient Facilities Guests can enjoy a 24-hour front desk, free WiFi, and a lift at this non-smoking property. Additionally, there is an outdoor dining area and the convenience of a washing machine in the apartment.
Prime Location Located near popular attractions like Abando Train Station and Calatrava Bridge, PRIM by Kyosai is the ideal choice for travelers. Book now to experience comfort and sustainability in the heart of Bilbao.
What this place offers
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Heating
- Terrace
- Lift / Elevator
- Non-smoking throughout
- Private check-in/check-out
- Allergy-free room
Rooms
9.1
Top rated
Rated 9.1 out of 10 by 25 guests who stayed here.
- Cleanliness8.3
- Service9.8
- Location9.8
- Rooms9.3
- Amenities8.8
- Value8.8
- Food & drink8.8
Guests mention
Good locationComfortable bedsDetailed instructions
PaolaItalyTutto molto bene
La
Posizione. La cucina
Non è
Molto chiaro come fare con la spazzatura. Mancano canovacci
JessicaSpainMolt net. Llits molt còmodes. Ben situat. Ben equipat. Bona comunicació.
La dutxa s'embossa molt ràpid. Faltaria més parament de cuina.
ChaumeauFranceParfait
Parfait
Parfait
DarimaIsraelThe location is convenient - next to Casco Viejo, metro, there's a grocery shop just opposite the apartment building. The flat has everything you need for cooking and doing laundry
As noted in other reviews, the bedrooms…
MichelFranceDoit mieux faire
Le calme
Le confort de la literie
Le décalage entre les commentaires et le réel
PrzemysławPolandIdealne miejsce na pobyt
Lokalizacja i standard wykończenia
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Prim 28 * 1º DI, Bilbao, Spain
Guests rate the location 9.8 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM until 08:00 PM
Check-out by 11:00 AM
Children welcome
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No pets
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.
What we’d check for you here
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about PRIM by Kyosai
What time is check-in and check-out at PRIM by Kyosai?
Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does PRIM by Kyosai allow pets?
No — the property states that pets are not allowed.
Does PRIM by Kyosai have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I check in late at PRIM by Kyosai?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book PRIM by Kyosai?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is PRIM by Kyosai?
Prim 28 * 1º DI, Bilbao.
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