Fabulous
Guests rate it highest for location, service and food.
8.96,489Reviews- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Plaza Federico Moyua 2.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation Hotel Carlton, a stunning landmark in Bilbao, offers elegantly decorated rooms with modern amenities, ensuring a comfortable stay. From classic to contemporary designs, each room features air conditioning, a flat-screen TV, and a private bathroom.
Convenient Facilities Guests can enjoy complimentary access to the hotel's gym, business center with free internet, and a printer. The free Wi-Fi available throughout the property ensures seamless connectivity. Moreover, the complimentary minibar adds a touch of luxury to your stay.
Gastronomic Delights Indulge in Basque delicacies and international favorites at the grand restaurant, where the menu changes daily. Located near Gran Vía and the Guggenheim Museum, Hotel Carlton offers the perfect blend of convenience and luxury for your Bilbao getaway.
Book now to experience the charm and sophistication of Hotel Carlton in the heart of Bilbao!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
Rooms
8.9
Fabulous
Rated 8.9 out of 10 by 6,489 guests who stayed here.
- Cleanliness8.3
- Service9.3
- Location9.3
- Rooms8.8
- Amenities8.8
- Value8.8
- Food & drink8.8
Guests mention
Super locationFriendly and helpful staffSpacious and comfortable roomsHigh-quality breakfast
KurtGermanyMich interessiert es nicht, ob ein Hotel 4 oder 5 Sterne verdient hat. Wichtig ist, dass ich mich wohl fühle und das hab
Besonders hervorzuheben ist die Lage des Hotels. Vom Hotel ist alles fußläufig erreichbar und die U-Bahn zum Strand ist auch fast vor der Tür.
Mir hat alles gefallen.
AlexandrKZVery good location
Maintenance is required in hotel
AnneUnited KingdomGreat hotel and location
Location, rooms and staff all excellent
Unfortunately Terrace bar closed for private function.
FrankGermanyToller Aufenthalt in einer tollen Stadt
Die Lage ist toll, die Zimmer ansprechend, schönes stimmiges Ambiente, sehr freundliches Personal
JOHNSONCIHôtel impeccable mais personnel restaurant limite
L’emplacement
Le service au restaurant. On me plaçait toujours dans le fond de la salle même
ALINA SILVIAItalyHotel storico con posizione ottima
La posizione è la colazione.Hotel storico fascinoso.
Nulla
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Plaza Federico Moyua 2, Bilbao, Spain
Guests rate the location 9.3 out of 10 — superb.
Nearby
- Bilbao-Abando (Abando Indalecio Prieto) station400 m
Top attractions
- Museo de Bellas Artes de Bilbao (Fine Arts Museum)600 m
- Euskalduna Conference Centre & Concert Hall800 m
- Zubizuri (Calatrava footbridge)1.0 km
- Azkuna Zentroa (Alhóndiga Bilbao cultural centre)1.0 km
- Guggenheim Museum Bilbao1.1 km
- Casco Viejo (Bilbao Old Town)1.2 km
Shopping
- Mercado de la Ribera1.3 km
Airports
- Bilbao Airport (BIO)12.0 km
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Hotel Carlton
What time is check-in and check-out at Hotel Carlton?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Hotel Carlton allow pets?
No — the property states that pets are not allowed.
Is there parking at Hotel Carlton?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Hotel Carlton?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Hotel Carlton have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Hotel Carlton?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Hotel Carlton have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Hotel Carlton?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Hotel Carlton?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Hotel Carlton?
Plaza Federico Moyua 2, Bilbao.
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