Pollera

Hotel, 3-starUl.Szpitalna 30, Kraków, PolandShow on map

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Top rated

Guests rate it highest for location, service and food.

Check-in from 3:00 PMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Exceptional locationGuests rate the location 9.5 out of 10, at Ul.Szpitalna 30.
Parking on siteAvailable at a charge the property sets.

Convenient Location in Cracow’s Old Town The Pollera, founded in 1834, is a charming hotel situated in the heart of Cracow’s Old Town. Just a stone's throw away from St Mary’s Basilica and the Main Market, this historic gem offers easy access to the city's main attractions.

Elegant Art Nouveau Design Step into a world of timeless elegance at the Pollera, where Art Nouveau-inspired interiors greet you with wooden furniture in rich, dark hues. Each room is equipped with modern comforts like a satellite TV, a private bathroom with complimentary toiletries, and even a supply of mineral water.

Delightful Dining Options Start your day with a delicious breakfast buffet at the Pollera or choose to have it delivered to your room for a cozy morning treat. With the option to explore nearby dining spots in Kazimierz or visit the iconic Wawel Castle, culinary adventures await just steps away.

Experience the allure of Cracow from the comfort of the Pollera. Book your stay now to create unforgettable memories in this enchanting city.

What this place offers

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry

Rooms

9.1

Top rated

Rated 9.1 out of 10 by 5,798 guests who stayed here.

Cleanliness9.0
Service9.5
Location9.5
Rooms9.0
Amenities8.7
Value8.9
Food & drink9.2

Guests mention

Cozy atmosphereFriendly staffExcellent breakfast

скобликоваItaly
August 2026Solo traveller
Comoda posizione e bel albergo in un palazzo storico
DominiqueFrance
August 2026Couple
Magnifique !
La localisation est superbe, la literie très confortable, la chambre est très grande et propre avec une vue sur la place avec l’opéra, la réception est très professionnelle.
Pas de réfrigérateur dans la chambre mais la…
FabioItaly
August 2026Solo traveller
Tutto eccellente
Hotel fantastico praticamente al centro. Tutto vicino, stazione del treno compreso. Colazione buona e fresca.
VeronicaItaly
August 2026Solo traveller
Bellissimo tutto, camera elegante, ben curata, pulita, misure corrette. Personale cortese, gentile e sorridente. Colazione superlativa, dolce o salata che fosse era bella da vedere, curata nei minimi dettagli, varia e…
JamesUnited Kingdom
August 2026Solo traveller
The WiFi reception was a bit weak in my room.
IrinaUnited States
August 2026Couple
Room size varies
Charming hotel with a character! Great location.
Stayed 2nd time, the twin room was half the size of the previous one, double.

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Ul.Szpitalna 30, Kraków, Poland

Guests rate the location 9.5 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until 11:30 PM

Check-out by 11:00 AM

Children welcome

No pets

Paid parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the desk is staffed when you land, and that the room is held past cut-off.
The pet fee and any size limit, which is where these bookings usually come apart.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Pollera

What time is check-in and check-out at Pollera?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Pollera allow pets?

No — the property states that pets are not allowed.

Is there parking at Pollera?

Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.

Does Pollera have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Pollera?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Can I check in late at Pollera?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Pollera?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Pollera?

Ul.Szpitalna 30, Kraków.

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