Platinum Aparthotel

Aparthotel, 3-starRakowicka 19 Street, Kraków, PolandShow on map

You won’t be charged yet

Very good

Guests rate it highest for location, service and cleanliness.

Check-in from 3:00 PMCheck-out by 11:00 AM.
Fabulous locationGuests rate the location 8.9 out of 10, at Rakowicka 19 Street.
Breakfast availableIncluded on some rates — the board is shown on each room.

Attached Winery and Complimentary Wi-Fi - Indulge in the unique experience of staying at an aparthotel with an attached winery and enjoy complimentary wireless internet access to stay connected during your stay.

Dining and Room Service - Treat yourself to delicious Italian cuisine at the on-site restaurant, or opt for the convenience of room service. Snacks are also available at the coffee shops/cafes for a quick bite at any time.

Convenient Location and Amenities - Located centrally in Kraków, with easy access to popular attractions and an airport shuttle service for your convenience. Unwind in one of the individually decorated guestrooms with kitchenettes and enjoy in-room entertainment options.

Book your stay at Platinum Aparthotel for a memorable experience in Kraków!

What this place offers

Hiking/biking trails nearby
Breakfast available (surcharge)
Express check-out
Smoke-free property
Express check-in
Tours/ticket assistance
Area shuttle (surcharge)
Snack bar/deli
Self parking (surcharge)
Airport transportation - pickup (surcharge)

Rooms

8.4

Very good

Rated 8.4 out of 10 by 81 guests who stayed here.

Cleanliness8.4
Service8.7
Location8.9
Rooms7.9
Amenities8.3
Value8.4
Food & drink8.3

Guests mention

Good locationGreat communication with hotelClean and modern rooms

Candace
September 2025
The room itself was fine, and the building. However, I would not book this property on the Exp platform. This is because this platform does not seem to have proper communication with the property. Everything is supposed…
Marcin
August 2025
good location and great communication with hotel
Courtney
July 2025
Wonderful - clean, cute, modern
Halyna
June 2025
Готель розташований в зручному місці. Недалеко від вокзалу та історичного центру. Персонал любязний, чисто, затишно. Я зупинялася в студії, номер невеликий, але я була одна, так що достатньо. Ліжко широке, зручне.
Shinta
June 2025
The apathotel was very clean, within walking distance to the Town Square, very closed to the train station.
The lady who contacted us and gave us the check in instructions was very helpful.
Gave Clear Check In…
Daniel
May 2025
Very good

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.

Where you’ll be

Rakowicka 19 Street, Kraków, Poland

Guests rate the location 8.9 out of 10 — fabulous.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 3:00 PM until anytime

Check-out by 11:00 AM

Children welcome

Pets allowed on request; charges may apply

No smoking anywhere on the property

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Pets. Maximum number of pets per room 2

Pets. Only dogs and cats are allowed

Pets. Service animals are exempt from fees/restrictions

Smoking. No smoking

Check-in & Check-out. Contactless check-out is available

Guest type. Essential workers only - NO

Accessibility. No elevators

Pets. Pets allowed

Children and extra bed policy. Children welcome

Health & Safety. Property uses a professional cleaning service

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

Pets. Pets welcome (restrictions apply)

Pets. Service animals are allowed

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Platinum Aparthotel

What time is check-in and check-out at Platinum Aparthotel?

Check-in is from 3:00 PM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Platinum Aparthotel allow pets?

Yes — the property states that pets are allowed. Size, number and fee are set by the property rather than by us, so say you're bringing a pet when you book and we'll confirm the terms before anything is charged.

Is there parking at Platinum Aparthotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Platinum Aparthotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Platinum Aparthotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Platinum Aparthotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Platinum Aparthotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Platinum Aparthotel?

Rakowicka 19 Street, Kraków.

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