Hotel, 5-star1 Thanh Nien Road, Ba Dinh District, Hanoi, Viet NamShow on map
Guests rate it highest for food, service and location.
8.8572ReviewsLuxurious Accommodation with Stunning Views
World-Class Amenities
Pan Pacific Hanoi offers a full spa, indoor heated swimming pool, and complimentary WiFi. The rooms are elegantly designed with modern furnishings, flat-screen TVs, and fully-stocked minibars. Guests can enjoy authentic dim sum at Ming Restaurant, a buffet at Pacifica, or relax at the Summit Lounge with a panoramic city view.
Ideal Location for Exploring
8.8
Rated 8.8 out of 10 by 572 guests who stayed here.
The view
Very small rooms and some staff very rude
ベッドと景色
シャワーのお湯がバスタブの外に
Been travelling throughout Asia for the last 10-15 years and finally found an elite hotel with the best staff / customer experience. Everything about this hotel is first class and I can’t recommend it enough. Notable…
Exceptional place to stay with family in Hanoi. Everything was great. Our second time in Hanoi, wish we had stayed their before.
Nothing.
Super Lager
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
1 Thanh Nien Road, Ba Dinh District, Hanoi, Viet Nam
Guests rate the location 8.8 out of 10 — fabulous.
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
Check-in from 2:00 PM
Check-out by 12:00 PM
Children welcome
No pets
Free parking on site
Non-smoking rooms available
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
No — the property states that pets are not allowed.
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Yes — internet access is listed among the property's facilities.
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
1 Thanh Nien Road, Ba Dinh District, Hanoi.
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.