7.4 · Good37 reviews
- Check-in from 11:30 AMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Good locationGuests rate the location 7.2 out of 10, at P.O.Box 372, Boma/Makongoro Road.
- Free parkingThe property states parking on site is free for guests.
Luxurious Accommodation Palace Hotel Arusha offers elegant rooms with modern amenities such as air conditioning, TV, and private bathrooms with complimentary toiletries and bathrobes. Enjoy stunning city views from your room and relax in comfort with plush bed linens provided.
Convenient Facilities Benefit from a 24-hour front desk, a bar, and a shared lounge during your stay at Palace Hotel Arusha. Additionally, take advantage of the free parking available on the property, ensuring a stress-free experience for guests with vehicles.
Ideal Location Situated in Arusha, Palace Hotel is conveniently located near the Kilimanjaro International Airport, making it a perfect choice for travelers. Immerse yourself in the vibrant city life and explore the nearby attractions with ease.
Book your stay at Palace Hotel Arusha now for a memorable and comfortable experience.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
Rooms
7.4
Good
Rated 7.4 out of 10 by 37 guests who stayed here.
- Cleanliness7.7
- Service8.2
- Location7.2
- Rooms7.6
- Amenities7.2
- Value6.6
- Food & drink7.7
Guests mention
Friendly staffClean roomGood food
RaimondaIEGreat hotel, staff nice rooms clean
NellieUnited Arab EmiratesHighly recommended and would happily return
High standards and hospitality
Nothing
MarthaThe staff were very friendly. The room was clean. Food was also good.
SusanaForgot clothing behind in one of the rooms and was told house keepers leave for the day and reception didn’t have a key to the lost and found.
PranavThe property was cheap, but it's definitely not 4 stars. Every room was dirty, we have visible spots of dirt on the bedsheets, the carpet had stains, pillows had stains. It's as if the room had never been cleaned before…
JonThe room was nicer than expected. The staff was helpful and made us feel welcomed. The included breakfast was very good. We slept well.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
P.O.Box 372, Boma/Makongoro Road, Arusha
Guests rate the location 7.2 out of 10 — good.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 11:30 AM until 12:00 PM
Check-out by 10:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Palace Hotel Arusha
What time is check-in and check-out at Palace Hotel Arusha?
Check-in is from 11:30 AM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Palace Hotel Arusha allow pets?
No — the property states that pets are not allowed.
Is there parking at Palace Hotel Arusha?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Is breakfast included at Palace Hotel Arusha?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Palace Hotel Arusha have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Palace Hotel Arusha?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Palace Hotel Arusha have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Palace Hotel Arusha?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:30 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Palace Hotel Arusha?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Palace Hotel Arusha?
P.O.Box 372, Boma/Makongoro Road, Arusha.
Other places we book in Arusha
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
Villa Arumeru9.7 · 130 reviews
seven skies hotel9.4 · 321 reviews
Airport Planet Lodge at Kilimanjaro Airport9.4 · 225 reviews
Dan Stam Hotel9.2 · 143 reviews
Hillside Retreat – Africa Amini Life9.7 · 46 reviewsThe African Tulip HotelElewana Arusha Coffee LodgeAfrica Safari ArushaMount Meru Game LodgeArusha Planet LodgeKili Seasons HotelSanna Boutique HotelGolden hour tiny houseDidas VillaRaha Leo InnBoulevard Inn Mt MeruGreenside HotelArusha Serena HotelZawadi HouseArusha Giraffe LodgeGreen Mountain HotelArusha Giraffe LodgeArusha VillaForest Hill HotelSanna Eco LodgeMvuli Hotels ArushaKerama Silent LodgeHoliday cottage by the river, ArushaBright Star Hotel & SafarisKibo Palace Apartments