9.4 · Superb21 reviews
- Check-in from 12:00 PMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Superb locationGuests rate the location 9.3 out of 10, at Arusha Town, Arusha.
- Breakfast availableIncluded on some rates — the board is shown on each room.
Luxurious Amenities and Services Indulge in onsite massages and complimentary wireless internet. Enjoy the convenience of concierge services and babysitting options. Gastronomic Delights Savor a delicious meal at the hotel's restaurant and unwind with a drink at the bar/lounge. Start your day with a complimentary English breakfast. Convenient Location With nearby attractions like Lake Duluti and Arusha Golf Course, Arusha Serena Hotel offers a family-friendly stay. Benefit from a business center, express check-out, and airport shuttle services. Book your stay at Arusha Serena Hotel for a memorable and relaxing experience!
What this place offers
- Supervised childcare/activities
- Gift shops or newsstand
- Conference space
- Bicycle rentals nearby
- Hiking/biking trails nearby
- Kayaking nearby
- Arcade/game room
- Library
- Free breakfast
- Safe-deposit box at front desk
Rooms
9.4
Superb
Rated 9.4 out of 10 by 21 guests who stayed here.
- Cleanliness9.3
- Service9.8
- Location9.3
- Rooms9.3
- Amenities9.3
- Value9.3
- Food & drink9.3
Guests mention
Great serviceColonial feel
MarkLovely hotel with a Colonial feel and great service.
DaveLoved the monkeys on the property, the staff was excellent and the property beautiful!
TeresaThe hotel and grounds are beautiful! The staff was extremely helpful and friendly. I would highly recommend them!
IllonaBeautiful rooms in a lush setting. Staff were extremely competent and friendly
BrookeFive star Tanzanian experience
This is truly a Tanzanian great value five star experience.
Service is excellent, food is excellent and course dinner very reasonably priced. Breakfast is complimentary. The rooms are very clean, there is an AC unit in…
Brooke5 star Tanzanian experience
This is truly a Tanzanian 5 star experience.
Service is excellent, food is excellent and very reasonably priced. The rooms are very clean, there is an AC unit in the room I am staying in.
The room is decorated in a style…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
Arusha Town, Arusha, Arusha
Guests rate the location 9.3 out of 10 — superb.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 12:00 PM until anytime
Check-out by 10:00 AM
No children
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No pets
No smoking anywhere on the property
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Pets. Pets not allowed
Pets. Service animals not allowed
Guest type. Essential workers only - NO
Accessibility. No elevators
General. Professional property host/manager
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Arusha Serena Hotel
What time is check-in and check-out at Arusha Serena Hotel?
Check-in is from 12:00 PM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Arusha Serena Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at Arusha Serena Hotel?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Is breakfast included at Arusha Serena Hotel?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Arusha Serena Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Arusha Serena Hotel?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Arusha Serena Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Arusha Serena Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 12:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Arusha Serena Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Arusha Serena Hotel?
Arusha Town, Arusha, Arusha.
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