Palace Hotel

HotelBoma Road, Mbarara, UgandaShow on map

You won’t be charged yet

Check-in from 11:00 AMCheck-out by 10:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Good locationGuests rate the location 7.8 out of 10, at Boma Road.
Free parkingThe property states parking on site is free for guests.

Luxurious Garden Oasis Experience a stay like no other at Palace Hotel, where luxury meets tranquility in the heart of Mbarara. Garden Retreat: Unwind in our lush garden or socialize in the shared lounge. Indulge in delectable cuisines at our restaurant and bar. Convenience at Your Fingertips: Enjoy 24-hour front desk service, airport transfers, room service, and complimentary property-wide WiFi. Explore the picturesque surroundings with popular hiking trails, or opt for seamless travel arrangements with our car hire services. Your lavish getaway awaits at Palace Hotel. Book now for an unforgettable experience!

What this place offers

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Family rooms
Garden

Rooms

7.7

Good

Rated 7.7 out of 10 by 173 guests who stayed here.

Cleanliness7.8
Service8.3
Location7.8
Rooms7.7
Amenities7.3
Value8.2
Food & drink6.8

Guests mention

Friendly staffGreat value for money

GeertBelgium
September 2026Solo traveller
De prijs en ligging
Zeer basic, keiharde matrassen heel beperkt ontbijt
SAMSUDEEN APIIGAGhana
August 2026Group
Clean rooms, great food and excellent customer service!
Very comfy rooms and clean washrooms. The compound was super green and relaxing with sitting areas for you to simply work or just relax outdoors. The receptionist was super helpful and professional.
Nothing really. I did…
VaughanSouth Africa
July 2026Solo traveller
An otherwise good place
The familiar Palace hospitality that I'd experienced before.
All the staff were friendly except one, the receptionist, who was slow, deliberately forgetful or dishonest.
MariaCanada
July 2026Solo traveller
If you want a decent place, with a convenient price, thus is your spot
The price
Noisy, loud guests
MorabetGermany
July 2026Solo traveller
Gute, empfehlenswerte Unterkunft
Gutes Hotel. Gutes Zimmer
Das Restaurant, das Essen könnte viel besser sein.
JurgenBelgium
June 2026Couple
Comfortable room, nice breakfast, friendly staff
and serene environment

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated February 2026.

Where you’ll be

Boma Road, Mbarara, Uganda

Guests rate the location 7.8 out of 10 — good.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 11:00 AM until 12:00 AM

Check-out by 10:00 AM

Children welcome

No pets

Free parking on site

Non-smoking rooms available

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

A deposit may be required at the property.

What we’d check for you here

That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Palace Hotel

What time is check-in and check-out at Palace Hotel?

Check-in is from 11:00 AM. Check-out is by 10:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Palace Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Palace Hotel?

Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.

Does Palace Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I check in late at Palace Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Palace Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Palace Hotel?

Boma Road, Mbarara.

Places to stay Mbarara