Palace Hotel

Guest hou, 3-starboma grounds, Mbarara, Mbarara, Mbarara, UgandaShow on map

You won’t be charged yet

7.6 · Good4 reviews

Check-in from 11:00 AMCheck-out by 11:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
Breakfast availableIncluded on some rates — the board is shown on each room.

Savor the Views and Services Indulge in the garden views and take advantage of free Wi-Fi and tour assistance, followed by a delightful meal at the on-site restaurant or coffee shop.

Comfort and Convenience Unwind in one of the 11 guestrooms with minibars, private balconies, and complimentary Wi-Fi. Enjoy modern amenities such as digital programming and luxurious bathrobes.

Relaxation and Exploration Conclude your day by unwinding at the bar/lounge, knowing that the next morning starts with a complimentary self-serve breakfast. Take advantage of dry cleaning services, a 24-hour front desk, and free onsite parking throughout your stay.

Escape to Palace Hotel for a delightful retreat amidst Mbarara's charm.

What this place offers

Free breakfast
Safe-deposit box at front desk
Billiards or pool table
Tours/ticket assistance
Snack bar/deli
Free self parking
Internet access
Shared microwave
Shared refrigerator
Mosquito nets

Rooms

7.6

Good

Rated 7.6 out of 10 by 4 guests who stayed here.

Umuto
May 2025
Its a peaceful place to relax, reception is excellent and professional. I would recommend this place to anyone who wants to stay in Mbarara.
Jacob
October 2023
Good value, decent accomodation.
Decent hotel, good value. Withstood an earthquake! Local breakfast served. Good for a nights stay.
Marianne
August 2023
Left a lot to be desired
The hotel had no computer at check in so they never received our reservation. Even though we booked when there were 6 rooms left on Expedia (we booked 3) they said they had no rooms. They offered us an apartment which we…
Verified traveler
February 2020
This propert was a perfect fit for me. The rooms were clean and spacious, the staff was courteous at all times, the food was good, and the outside area was pristine. And the price was very reasonable.
I hope to stay…

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews.

Where you’ll be

boma grounds, Mbarara, Mbarara, Mbarara, Uganda

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

Check-in from 11:00 AM until 12:00 AM

Check-out by 11:00 AM

No children

No pets

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Pets. Pets not allowed

Pets. Service animals not allowed

Check-in & Check-out. Contactless check-out is available

General. Cashless transactions are available

Accessibility. No elevators

General. Professional property host/manager

Check-in & Check-out. Contactless check-in is available

General. Gap period enforced between guest stays - 24 hours

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

No pets and no service animals are allowed at this property. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. A deposit may be required at the property.

What we’d check for you here

How many rooms they will hold at once, for how long, and on what terms.
That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
That the desk is staffed when you land, and that the room is held past cut-off.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Palace Hotel

What time is check-in and check-out at Palace Hotel?

Check-in is from 11:00 AM. Check-out is by 11:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.

Does Palace Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Palace Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Does Palace Hotel have a pool?

Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.

Is breakfast included at Palace Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Palace Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Can I book a block of rooms at Palace Hotel?

The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.

Does Palace Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

Can I check in late at Palace Hotel?

The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 11:00 AM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.

How do I book Palace Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Palace Hotel?

boma grounds, Mbarara, Mbarara, Mbarara.

Places to stay Mbarara