Otis Apartment
Aparthotel, 4-star100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200, Hanoi, Viet NamShow on map
10.0 · Exceptional3 reviews
- Check-in from 2:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 10.0 out of 10, at 100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200.
Discover the perfect getaway at Otis Apartment, where luxury meets comfort in the heart of Hanoi.
Unmatched Location Nestled just steps from West Lake and a short drive from Hoan Kiem Lake, our hotel provides easy access to the city's main attractions including Ho Chi Minh Mausoleum and the vibrant Hanoi Old Town Night Market.
Exceptional Amenities Enjoy convenient features such as complimentary wireless internet, dry cleaning, and a 24-hour front desk. With free valet parking, you can explore the city with ease while knowing your vehicle is secure.
Comfortable Accommodations Relax in one of our six air-conditioned rooms that boast kitchens with full-sized refrigerators and luxurious Tempur-Pedic beds. Enjoy premium bedding and stunning views to make your stay truly unforgettable.
What this place offers
- Elevator
- Smoke-free property
- Free valet parking
- Housekeeping on request
- Reception hall
- Covered parking
- Secured parking
- Carport
- Change of towels (on request)
- Well-lit path to entrance
Rooms
10.0
Exceptional
Rated 10.0 out of 10 by 3 guests who stayed here.
- Cleanliness10.0
- Service10.0
- Location10.0
- Rooms10.0
- Amenities10.0
- Value10.0
- Food & drink10.0
Guests mention
CleanSpacious
THUYClean, big and very spacious apartment. Close to many local eatery and restaurants. Very kind and generous hostess. For us, the apartment is a 'home away from home'.
AGood value. Good communication. Bright and large apartment. Water pressure a little on low side so showers were okay but not great. Problem with AC sorted quickly but should have been checked and working before our…
Hoi LoonThis resident priority is a gem near the lake. Lots of food and cafe to select. The property has a pastry shop at level G. It’s a fantastic resident property to stay. It’s spacious and clean.
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200, Hanoi, Viet Nam
Guests rate the location 10.0 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until anytime
Check-out by 12:00 PM
No children
Show more
No pets
No smoking anywhere on the property
Pets. Pets not allowed
General. Private host property
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
Show more
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall. A deposit may be required at the property.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Otis Apartment
What time is check-in and check-out at Otis Apartment?
Check-in is from 2:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Otis Apartment allow pets?
No — the property states that pets are not allowed.
Is there parking at Otis Apartment?
Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.
Does Otis Apartment have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does Otis Apartment have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Otis Apartment?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Otis Apartment?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Otis Apartment?
100 Yen Hoa, Yen Phu, Tay Ho, Hanoi, Hanoi, 11200, Hanoi.
Other places we book in Hanoi
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
MAY DE VILLE Lakeside Hotel10.0 · 6111 reviews
The Oriental Jade Hotel10.0 · 4309 reviews
Meritel Hanoi10.0 · 4100 reviews
La Sinfonía del Rey Hotel & Spa10.0 · 2332 reviews
Aurora Premium - A Lifestyle Hotel10.0 · 2060 reviewsGM Premium HotelLa Siesta Classic Hang ThungHanoi Central Hotel & ResidencesLa Siesta Premium Hang BeHanoi Lion Boutique Hotel & SpaJM Marvel Hotel & SpaBespoke Trendy Hotel HanoiHanoi Le Jardin Hotel & SpaLe Jardin Hotel Haute CoutureImperial Hotel & SpaHanoi La Selva Central Hotel & SpaHanoi Boutique Hotel & SpaPeridot Grand Luxury Boutique HotelGolden Rooster HotelAcoustic Hotel & SpaSerene Boutique Hotel & SpaHanoi L'Heritage Diamond Hotel & SpaBendecir Hotel & SpaHoliday Emerald HotelGolden Legend Boutique HotelAnatole Hotel HanoiSplendid Hotel & SpaAlisa Hotel & SpaSilk Path Boutique HanoiVNAHOMES APARTHOTEL