8.2 · Very good51 reviews
- Check-in from 2:00 PMCheck-out by 12:00 AM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at C3/D6 New Cau Giay Residence.
- Free parkingThe property states parking on site is free for guests.
Convenient Location Located in the bustling Cau Giay district, One Hotel offers easy access to popular attractions like Vietnam Museum of Ethnology and Vincom Center Nguyen Chi Thanh.
Comfortable Accommodation Guests can enjoy well-equipped rooms with modern amenities including air conditioning, flat-screen TVs, and free WiFi. Some rooms even boast stunning city views.
Exceptional Services With a 24-hour front desk, tour desk, and airport transfers, One Hotel ensures a hassle-free stay for guests. The attentive staff, along with room service and luggage storage, cater to all needs seamlessly.
Experience convenience and comfort at One Hotel - book your stay now for a memorable visit to Hanoi.
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Lift / Elevator
Rooms
8.2
Very good
Rated 8.2 out of 10 by 51 guests who stayed here.
- Cleanliness8.1
- Service9.1
- Location9.6
- Rooms8.6
- Amenities7.5
- Value8.6
- Food & drink5.5
Guests mention
LocationRoom Quality
GerardKHGemengde gevoelens, toch gebleven zonder spijt
Locatie en kamer zijn prima
Geen ontbijt of andere versterking van de inwendige mens aanwezig. Meisje achter de receptie communiceert louter via Google. Sorry dat de safe " broken" is, terwijl er alleen batterijen…
KhinMMGood
HuyềnViet NamVery good
KAZUHIRO良くも悪くもないホテルです
風呂場にGがいた事意外は。。。
ThiAustraliaDisappointing
ThanhViet NamVery good
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.
Where you’ll be
C3/D6 New Cau Giay Residence, Hanoi, Viet Nam
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 2:00 PM until 11:30 PM
Check-out by 12:00 AM
Children welcome
Show more
No pets
Free parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about One Hotel
What time is check-in and check-out at One Hotel?
Check-in is from 2:00 PM. Check-out is by 12:00 AM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does One Hotel allow pets?
No — the property states that pets are not allowed.
Is there parking at One Hotel?
Yes — the property states that parking on site is free. Whether a space can be reserved in advance varies, so we check it against your dates.
Does One Hotel have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Does One Hotel have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at One Hotel?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 2:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book One Hotel?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is One Hotel?
C3/D6 New Cau Giay Residence, Hanoi.
Other places we book in Hanoi
Nothing to do with the booking above. The same market, priced the same way, for if this one is not it.
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