Novotel Southampton
Hotel, 4-star1 West Quay Road, Southampton, United KingdomShow on map
8.0 · Very good3,846 reviews
- Check-in from 3:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Fabulous locationGuests rate the location 8.8 out of 10, at 1 West Quay Road.
- Parking on siteAvailable at a charge the property sets.
Port Views and Central Location Located in the heart of Southampton, Novotel offers stunning views of the port and convenient proximity to the train station.
Luxurious Amenities Indulge in the hotel's indoor swimming pool, fitness centre, sauna, and complimentary WiFi. Relax in the bar/lounge or enjoy a delicious meal at the on-site restaurant.
Family-Friendly Features With spacious rooms equipped with sofa beds and amenities like video games and a children's menu, Novotel ensures a comfortable stay for families. Plus, kids stay free and families can enjoy late check-out on Sundays.
Experience the perfect blend of comfort and convenience at Novotel Southampton. Book your stay now for a memorable experience!
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
Rooms
8.0
Very good
Rated 8.0 out of 10 by 3,846 guests who stayed here.
- Cleanliness7.3
- Service8.8
- Location8.8
- Rooms7.8
- Amenities7.8
- Value8.3
- Food & drink6.8
Guests mention
Comfortable roomsFriendly staffGood location
MariaAustraliaGreat place in a great location.
Great location with great cafe/ bar on premises. Staff were most welcoming.
Would have loked a minifridge in room
PaulineUnited KingdomNice hotel; very convenient for the cruise.
Staff were lovely, Room was very nice, clean and comfortable.
Windows couldn’t open enough to get air. No air con, but provided small fan.
FulbrookUnited KingdomThe staff. Friendly, gave information about the area. Good
Rats
WarrenNew ZealandKiwi tourists
Everything
Nothing
DarioCHAusgezeichnete und ruhige Lage. Sehr gutes Frühstücksbuffet. Nettes Personal.
AndraUnited KingdomOn arrival reception staff excellent. Stay was just ok but not happy with treatment by staff at breakfast.
Good facilities, close enough to shops and port
Swimming pool small, embarrassing situation when staff walked me back to reception to verify that we paid for breakfast. Felt Embarrassed and Very, Very Uncomfortable this…
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
1 West Quay Road, Southampton, United Kingdom
Guests rate the location 8.8 out of 10 — fabulous.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 3:00 PM
Check-out by 12:00 PM
Children welcome
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No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
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Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature). Please note that the parking charges shown are for residents only, not external guests. Please note that the credit card used to book must be presented on arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Novotel Southampton
What time is check-in and check-out at Novotel Southampton?
Check-in is from 3:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Novotel Southampton allow pets?
No — the property states that pets are not allowed.
Is there parking at Novotel Southampton?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Is breakfast included at Novotel Southampton?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Novotel Southampton have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Novotel Southampton?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Novotel Southampton have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Novotel Southampton?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 3:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Novotel Southampton?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Novotel Southampton?
1 West Quay Road, Southampton.
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