Novotel Kraków Centrum
Hotel, 4-starul. Tadeusza Kosciuszki 5, Kraków, PolandShow on map
Fabulous
Guests rate it highest for service, location and cleanliness.
8.85,608Reviews- Check-in from 4:00 PMCheck-out by 12:00 PM. The front desk is staffed around the clock, so a late arrival is fine.
- Exceptional locationGuests rate the location 9.6 out of 10, at ul. Tadeusza Kosciuszki 5.
- Parking on siteAvailable at a charge the property sets.
Luxurious Accommodation Near Wawel Royal Castle
Indulge in Relaxation: Enjoy the indoor swimming pool and sauna at Novotel Kraków Centrum. Unwind in spacious rooms with free internet and tea/coffee facilities.
Culinary Delights: Savor Polish and international cuisine at Novo Square Lounge Bar. 24-hour room service offers delicious à la carte dishes and snacks.
Convenience and Comfort: Air-conditioned rooms with a seating area, safe, and some with Vistula River views. Benefit from 24-hour front desk, laundry services, fitness center, and massage treatments.
What this place offers
- Fitness facilities
- WiFi available
- Free WiFi
- Parking
- Non-smoking rooms
- Air conditioning
- Fitness center
- Swimming pool
- 24-hour front desk
- Restaurant
Rooms
8.8
Fabulous
Rated 8.8 out of 10 by 5,608 guests who stayed here.
- Cleanliness8.6
- Service9.6
- Location9.6
- Rooms8.1
- Amenities8.6
- Value8.6
- Food & drink8.6
Guests mention
Good locationFriendly staffGood breakfast
BelalIsraelמיקום טוב
MałgorzataPolandPobyt udany
Prawie wszystko
Wysokość sedesu przynajmniej w naszym pokoju był tak niski że zdrowy człowiek ledwo mógł usiąść a jak ktoś ma problem to już jest słabo
KirstyUnited KingdomAmazing. Can’t wait to visit again.
The food was so good - we travelled with two young kids and not only was breakfast amazing, they have a dedicated kids menu. A small play area by the lobby was a great addition. Nothing was too much trouble. The staff…
EfratIsraelRecommend this place, good value for money
Location is nice, close to the castle, room is big with 2 large beds.
We took 2 rooms, and ours was lacking the coffee machine, the drain in the shower was not working well
DuncanUnited KingdomGreat hotel, good location and reasonable price
We needed a room for two adults and a child and we got just what we needed. Beds very comfortable and cleaned well every day. Great TV and coffee /tea facilities
I know all hotels have it but don’t think the air…
BenoitFranceEverything is accessible and any claim is listened carefully.
Some employees may be more warmful in their approach.
The bedroom was not clean when we arrived (corrected after claim).
Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated December 2025.
Where you’ll be
ul. Tadeusza Kosciuszki 5, Kraków, Poland
Guests rate the location 9.6 out of 10 — exceptional.
Things to know
Cancellation
Each room shows its own terms before you pay.
Most rates can be cancelled free until a date shown on the room.
Non-refundable rates are marked as such.
House rules
Check-in from 4:00 PM
Check-out by 12:00 PM
Children welcome
Show more
No pets
Paid parking on site
Non-smoking rooms available
Payment & property
Paid when you book, not at the desk.
Rates include the taxes and fees we can read.
The property may take a card at check-in for incidentals.
What we’d check for you here
- How many rooms they will hold at once, for how long, and on what terms.
- That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
- That the desk is staffed when you land, and that the room is held past cut-off.
- The pet fee and any size limit, which is where these bookings usually come apart.
- Whether there is room for a pickup, a trailer or a van, not just a car.
- Whether breakfast is in the rate or added at checkout, and what time it runs.
- Whether the rate moves for your dates, and what it includes.
- What the property actually charges at the desk on top of the rate.
Questions about Novotel Kraków Centrum
What time is check-in and check-out at Novotel Kraków Centrum?
Check-in is from 4:00 PM. Check-out is by 12:00 PM. If you're arriving late, tell us and we'll ask the property to hold the room.
Does Novotel Kraków Centrum allow pets?
No — the property states that pets are not allowed.
Is there parking at Novotel Kraków Centrum?
Yes — parking is available on site at a charge the property sets. We check the rate and whether a space can be reserved against your dates.
Does Novotel Kraków Centrum have a pool?
Yes — a pool is listed among the property's facilities. Seasonal closures are common, so we'll confirm it's open for your dates.
Is breakfast included at Novotel Kraków Centrum?
Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.
Does Novotel Kraków Centrum have Wi-Fi?
Yes — internet access is listed among the property's facilities.
Can I book a block of rooms at Novotel Kraków Centrum?
The property lists meeting and banquet space, which usually means it handles group business — but how many rooms it will hold at once, for how long, and at what rate are set case by case and are not in any feed. Tell us the dates and the number of rooms and we'll get those terms from the property in writing before anything is charged.
Does Novotel Kraków Centrum have wheelchair accessible rooms?
The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.
Can I check in late at Novotel Kraków Centrum?
The property lists a front desk staffed 24 hours, so a late arrival should be possible. Standard check-in is from 4:00 PM. Rooms are still released after a cut-off at some properties regardless of the desk hours, so tell us your arrival time and we'll have them hold it.
How do I book Novotel Kraków Centrum?
Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.
Where is Novotel Kraków Centrum?
ul. Tadeusza Kosciuszki 5, Kraków.
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