Naya Bacalar Hotel

Hotel, 4-starBoulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930, Bacalar, MexicoShow on map

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Exceptional

One of our highest-scored stays, according to its guests.

Exceptional locationGuests rate the location 10.0 out of 10, at Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930.
Breakfast availableIncluded on some rates — the board is shown on each room.

Luxurious Amenities Indulge in onsite massages and facials for the ultimate relaxation. Enjoy complimentary wireless internet access and concierge services.

Delicious Dining Options Savor a satisfying meal at Nayade, the hotel's restaurant. Start your day with a complimentary continental breakfast served daily.

Convenient Features Benefit from multilingual staff, luggage storage, and free self-parking. Unwind with a cup of coffee or tea in the common area.

To book your stay at Naya Bacalar Hotel and experience all these wonderful amenities, visit our website today.

What this place offers

Free breakfast
Free WiFi
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Wheelchair accessible
Multilingual staff
Front desk (limited hours)
Wedding services

Rooms

9.6

Exceptional

Rated 9.6 out of 10 by 116 guests who stayed here.

Cleanliness8.6
Service10.0
Location10.0
Rooms10.0
Amenities8.6
Value10.0
Food & drink9.6

Guests mention

Beautiful locationGreat food and staff

SamiraFrance
May 2026Couple
Je recommande à 100%
Tout était incroyable !
Le petit-déjeuner pourrait être un peu revu.
AndreeaGermany
May 2026Solo traveller
Good for 1-2 nights
It was an interesting experience to sleep in the jungle area of Bacalar. The houses have a unique, cute style, very naturey. All day you can hear the birds that populate the trees.
The breakfast was delicious and…
GiorgiaUnited Kingdom
May 2026Couple
Good stay but we are still waiting for our deposit to be refunded
WE had a very pleasant stay. The room was spacious and comfortable, and the outdoor shower was lovely and relaxing. I also appreciated the option to dine at the on-site restaurant and parking.
We were disappointed that…
LeanneUnited Kingdom
May 2026Couple
Wonderful!
This place is absolutely beautiful! The rooms are lovely, the bed is comfortable. We really enjoyed our stay and would happily have stayed a few days longer. The staff were very helpful and friendly. We also really…
FurstSpain
May 2026Couple
A peaceful and beautiful escape surrounded by nature, exactly the kind of slow, quiet stay we needed.
The place is truly incredible. The rooms feel dreamy, and the whole atmosphere is very intimate, surrounded by nature and silence. It was exactly what we were looking for. The staff was incredibly kind and welcoming, and…
BañuelosUnited States
May 2026Couple
Very clean and beautiful
A little pricey

Reviews are written by guests who booked through our supplier and stayed, shown as written and in their own language. Category scores are the supplier’s reading of recent reviews, updated January 2026.

Where you’ll be

Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930, Bacalar, Mexico

Guests rate the location 10.0 out of 10 — exceptional.

Things to know

Cancellation

Each room shows its own terms before you pay.

Most rates can be cancelled free until a date shown on the room.

Non-refundable rates are marked as such.

House rules

No children

No pets

Payment & property

Paid when you book, not at the desk.

Rates include the taxes and fees we can read.

The property may take a card at check-in for incidentals.

Pool access available from 9:00 AM to 8:00 PM.

What we’d check for you here

That the step-free room is actually free on your dates, and whether it is a roll-in shower or a bath, which the listing never says.
Whether there is room for a pickup, a trailer or a van, not just a car.
Whether breakfast is in the rate or added at checkout, and what time it runs.
Whether the rate moves for your dates, and what it includes.
What the property actually charges at the desk on top of the rate.

Questions about Naya Bacalar Hotel

Does Naya Bacalar Hotel allow pets?

No — the property states that pets are not allowed.

Is there parking at Naya Bacalar Hotel?

Parking is listed among the property's facilities. Whether it's free and whether a space can be reserved varies, so we check it against your dates rather than promise it here.

Is breakfast included at Naya Bacalar Hotel?

Breakfast is offered at the property. Whether it's included depends on the rate — the board type is shown on each room once you put your dates in.

Does Naya Bacalar Hotel have Wi-Fi?

Yes — internet access is listed among the property's facilities.

Does Naya Bacalar Hotel have wheelchair accessible rooms?

The property lists step-free or accessible facilities. That flag is the one least able to settle the question: a hotel can carry it and still have a step at the entrance, or a bath rather than a roll-in shower, and it does not say whether the accessible room is free on your dates. Tell us what you need and we'll ask the property directly rather than reading you the flag.

How do I book Naya Bacalar Hotel?

Put your dates in above and book online, or call (888) 789-8585 and we'll do it for you — including things a booking form can't handle, like a block of rooms, a monthly rate or an invoice for your employer.

Where is Naya Bacalar Hotel?

Boulevard Aaron Merino Fernandez, Reg 16 Mz 70 Lt 3, Bacalar, QROO, 77930, Bacalar.

Other places we book in Bacalar

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